Service Advisor

Part - Time Service Advisor

Franchised Motor Dealership - Stratford

Salary: £19,167 basic + bonus

Hours: Part-time, 3 days per week (flexible days)

Our client, a well-established business within the motorcycle industry, is looking to recruit a professional and customer-focused Service Advisor to join their busy aftersales team.

This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced environment.

Key Responsibilities

Act as the first point of contact for service and repair enquiries.

Book customers in for servicing and repairs.

Prepare accurate invoices, including parts and labour costs.

Communicate repair requirements and associated costs to customers.

Liaise with the workshop, parts and sales teams to ensure excellent customer service.

Maintain accurate service records and respond promptly to customer enquiries.

Identify opportunities to promote additional servicing and repair work where appropriate.

About You

Previous customer service or Service Advisor experience is desirable.

Excellent communication and organisational skills.

Friendly, professional and team-oriented approach.

Able to prioritise workload and work on your own initiative.

Proficient in Microsoft Word and Excel.

Full UK driving licence.

Benefits

£19,167 basic salary plus bonus.

Flexible part-time working (3 days per week).

Career development opportunities.

Employee Assistance Programme.

Life assurance (3x annual salary).

Employer pension contributions.

Cycle to Work scheme.

Eyecare vouchers.

22 days' annual leave (pro rata) plus bank holidays.

Staff discounts.

An additional day off for your birthday.

Interested, apply in confidence today.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission