Service Co-ordinator

Service Co-ordinator

We are recruiting a Service Controller for our reputable client on a permanent basis.

Role: Service Co-ordinator
Location: Devizes, Wiltshire
Salary: Up to £40000
Hours: Monday to Friday, 8am – 5pm

About our Client hiring a Service Co-ordinator:

Our client is seeking an experienced Service Co-ordinator to support the Service Manager and workshop team. This role would suit someone from a Plant, Agricultural, Quarry, HGV or similar heavy industry background who is looking to move off the tools into an office-based service role.

Key Responsibilities as a Service Co-ordinator:

• Support the Service Manager with the daily running of the service department
• Organise and coordinate workshop workload
• Provide technical advice and support to engineers
• Help improve service department performance and efficiency
• Liaise with engineers, workshop staff and management
• Assist with service planning, job allocation and workflow
• Maintain high standards of organisation, communication and customer service
• Work in line with company procedures and health and safety requirements

Requirements for the Service Co-ordinator role:

• Experience within heavy industry is essential
• Hands-on engineering, fitting or mechanical experience would be beneficial
• Strong technical understanding of heavy equipment or machinery
• Good organisational and communication skills
• Able to support engineers with technical queries
• Confident working in an office-based service environment
• Previous experience as a Service Supervisor, Workshop Supervisor, Service Controller, Workshop Controller or Service Coordinator would be advantageous