Service Co-Ordinator

Pure Resourcing Solutions Limited

We are working on behalf of an established and growing company based in Witham who are looking for an organised and proactive Service Co-ordinator to join its busy Service & Maintenance team.

This role would suit someone with a strong administration background who enjoys coordinating schedules, managing multiple priorities, and building positive working relationships. Previous experience within a service, maintenance, engineering or facilities environment is not essential, as full training will be provided.

Key Responsibilities:
  • Scheduling planned maintenance visits, call-outs and remedial works.
  • Coordinating engineers' diaries and maintaining service calendars.
  • Liaising with clients and engineers to arrange appointments and provide updates.
  • Preparing and issuing service-related documentation.
  • Processing job sheets, reports and service paperwork.
  • Supporting remedial works, quotations and parts ordering.
  • Maintaining accurate records and ensuring administration is completed in a timely manner.
  • Assisting with invoicing and general service department administration.
What We're Looking For:
  • Strong administration or coordination experience.
  • Confident using Microsoft Office, particularly Outlook and Excel.
  • Excellent organisational skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to build relationships and work collaboratively with clients and colleagues.
  • Able to manage a varied workload and prioritise effectively.
  • Professional, reliable and team-oriented approach.
This is an excellent opportunity to join a well-established business where your organisational skills, attention to detail and ability to coordinate multiple activities will be highly valued. No industry-specific experience is required; we're looking for someone who can keep things organised, communicate effectively and help deliver an excellent service to our clients.
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