Service Desk Administrator in Lymm, Cheshire

Service Desk Administrator

A Service Desk Administrator is required to provide administrative support with key duties and accountability's to include (not limited to):

• To support the service team by carrying out general office administrative tasks such as raising purchase orders, responding to emails, raising quotations, data cleansing and system updating
• To log information received on to the help desk database
• Dispatch mobile engineers/ book external specialist contractors for reactive breakdowns and PPM's
• To manage and plan/schedule and dispatch reactive work orders & PPM to the appropriate engineer(s)
• Handling incoming calls, liaison with existing and/or new clients responding to the enquiries accordingly.
• Raising & Closing of all tasks via the in-house CAFM as required
• Liaising with sub-contractors & suppliers

Candidate Requirements

• A knowledge of the engineering maintenance services and facilities management sectors is desirable.
• The successful candidate will be employed in a similar position or will have held similar positions.
• Able to operate a help desk system
• Excellent IT system skills i.e. Microsoft Office
• CAFM experience

Additional Information

• Monday to Thursday 0800 - 1630 Friday 0800 - 1530
• 25 days holiday Plus Statutory Days plus Birthday
• Pension Scheme
• Parking

To apply please email (url removed)