Service Desk Engineer in Birmingham, West Midlands

Service Desk Engineer

Birmingham (hybrid) | £30,000-£40,000 + car allowance and wider benefits

I'm seeking an experienced Service Desk Engineer for a leading IT Service provider based in Birmingham. They are looking for someone with a good technical background across Infrastructure and Networking, supporting a variety of clients in the area. You will work primarily remotely, with some travel to customer sites, ensuring that IT problems are either resolved or escalated within the agreed SLAs.

Benefits for the Service Desk Engineer:

• Twice a month on-site
• 31 days holiday inc bank holidays
• Option to buy and sell holiday, Car allowance
• Life Insurance
• Employee Assitance Programme
• Retail/Travel/Gym discounts
• Cycle to work scheme
• Volunteer leave
• long service award + More!

The Service Desk Engineer will have experience in most of the following:

• MSP or IT Consultancy experience
• Good skills in Active Directory, MFA, Endpoint Manager, M365, SharePoint etc
• Good Windows Server experience up to 2025
• Knowledge of WAN Technologies
• Some experience with VMware/Hyper-V
• Skills with Windows and Exchange Server
• Azure experience
• A background in Networking (TCP/IP, DNS, DHCP, VLANS etc)
• A strong background in maintaining SLAs and closing tickets

If you are interested in this role or looking for something similar, please contact Billy directly on (url removed)

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.