Service Engineer in Warwick, Warwickshire

Posted by Optima UK Inc Ltd

£43,000 – £48,000 a year

Warwick · Permanent

Service Engineer

| Injection Moulding Machinery



About the Opportunity

An established engineering business specialising in injection moulding machinery, robotic systems and automated production solutions is looking to recruit a Service Engineer to support its growing customer base across the UK and Ireland.

The business provides advanced machinery and turnkey solutions for plastic component manufacturing, alongside technical support, training and remote diagnostics.

This is an excellent opportunity for a fully apprentice-trained, electrically biased engineer to join an established service team, receiving comprehensive technical training and working with customers across a variety of manufacturing environments.



About the Role

The overall objective of the Service Engineer position is to provide professional and efficient aftersales support to customers and internal teams.

The role will involve travelling to customer sites throughout the UK and Ireland to install, commission, maintain, repair and modify injection moulding machinery. You will also provide remote technical support and assist with automation and turnkey solutions.

Extensive technical training will be provided, including an initial three-month training period at the company's facilities in Germany.



Key Responsibilities

  • Installing, commissioning, repairing, calibrating and modifying injection moulding machines at customer sites.

  • Carrying out preventative maintenance to ensure machinery operates reliably and efficiently.

  • Providing technical support to customers through telephone and other remote communication methods.

  • Supporting internal and external teams with technical queries and troubleshooting.

  • Assisting with technical solutions, including automation and turnkey projects.

  • Completing accurate service reports in line with company procedures and ISO 9001 requirements.

  • Ensuring all work is completed to the required standards and customer expectations.

  • Complying with health and safety legislation and site-specific procedures.

  • Remaining contactable during assigned working hours in line with company guidelines.

  • Attending


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