Service Engineer in Ipswich

Are you an experienced Service Engineer with a strong mechanical and electrical background?

This is a varied field-based role involving the installation, commissioning, maintenance and repair of industrial equipment at customer sites across the UK and occasionally overseas.

You will become a technical expert in the company's machinery, providing high-quality service and technical support while always representing the business professionally.

Key Responsibilities

• Install, commission and configure machinery at customer sites.
• Carry out site acceptance testing and ensure equipment is fully operational.
• Provide customer demonstrations and operational training where required.
• Complete installation and commissioning documentation.
• Carry out planned preventative maintenance (PPM).
• Diagnose and repair mechanical, electrical, hydraulic, pneumatic and control system faults.
• Respond to emergency breakdowns and minimize customer downtime.
• Provide on-site and remote technical support.
• Investigate recurring faults and recommend long-term solutions.
• Complete service reports, timesheets, expenses, RAMS and other required documentation.
• Record parts used, labour hours, expenses and equipment condition.
• Maintain vehicles, tools, test equipment and spare parts.
• Follow all company H&S procedures, customer site rules and relevant legislation.

About You

• Previous experience servicing, maintaining and repairing industrial or commercial equipment.
• Strong mechanical and electrical fault-finding and diagnostic skills.
• A sound understanding of hydraulic systems.
• Excellent problem-solving abilities.
• Strong communication
• The ability to work independently and manage your own workload.
• A flexible approach to overnight stays and worldwide travel.
• A full UK driving license and valid passport.
• Competence with Microsoft Office.

Desirable Experience

• HNC/HND or equivalent in Mechanical, Electrical or Electronic Engineering.
• Experience with PLCs, control systems or automation.
• Electrical qualifications such as 18th Edition or City & Guilds.

What's on Offer?

• Competitive salary
• Pension scheme
• Annual leave entitlement
• Bonus scheme
• Training and professional development
• Overtime opportunities
• UK and worldwide travel opportunities

This is an excellent opportunity for an experienced Engineer looking for a varied role combining hands-on engineering, fault finding, installation and commissioning, with the opportunity to develop specialist product knowledge and travel internationally.