Service Manager

Kemp Recruitment Ltd

Service Manager 
£57,000 - £60,000 
Company Vehicle Provided 

We’re looking for an experienced Service Manager to lead service and parts operations across our Southwest Region. 

We’re looking for someone with Service Management / Engineering Management experience, ideally within construction plant, heavy equipment, agricultural or materials handling.

The role as the Service manager: 
  • Manage and support a team of Field Service Engineers & Parts Counter Assistants
  • Oversee day-to-day depot and Product Support operations
  • Ensure high standards of H&S, quality and customer service
  • Manage engineer resources alongside the Service Controller
  • Drive aftersales sales, revenue and profitability
  • Monitor WIP, invoicing and customer debt
  • Build and maintain strong customer relationships
  • Identify new parts, service and business opportunities
  • Promote service agreements, genuine parts and additional aftersales products
  • Support the Sales, Service & Parts teams with technical and commercial expertise
The Service Manager benefits: 
  • Company Pension
  • Private Medical Insurance
  • Critical Illness Cover
  • Death in Service
  • Employee Assistance Programme
  • Benefits Hub
  • Cycle to Work Scheme
If you're a strong leader with good technical knowledge and a commercial mindset, this could be an excellent next step for you. Please call Jamie for more infomation on (phone number removed).
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