Service Manager
Perfect Placement
We are recruiting on behalf of our client, a reputable motor retail group in Bolton, for the position of Service Manager. This role offers an excellent opportunity for an experienced professional to lead a busy service department, enhance operational efficiency, and drive profitability within a well-established organisation committed to growth and customer satisfaction.
This Service Manager role is essential in maintaining high standards of service delivery, managing department operations, and leading a team of skilled technicians and advisors. The position provides scope for career progression within a respected company, with a focus on delivering outstanding customer experiences and operational excellence.
Benefits for the successful Service Manager:
- Up to 34 days paid leave per year, including statutory holidays
- Company car for business and personal use
- Performance-based bonus scheme with an OTE up to £60,000, depending on experience
- Employee of the Month scheme, offering holidays to the company’s holiday apartment
- Company sick pay scheme
- Confidential wellness support and Medicash healthcare plan
- Opportunities for brand and manufacturer-specific training with paid accreditation
- Pension scheme, employee discounts, and referral incentives
- Health and wellbeing initiatives, including free flu jabs
- Achieve service department financial targets and customer satisfaction objectives
- Oversee accurate job costing, invoicing, and parts control to maintain profit margins
- Enhance customer satisfaction and promote customer retention strategies
- Lead and develop a team of Service Advisors, Technicians, and Parts Advisors
- Collaborate with brand partners to ensure compliance with standards and best practices
- Maintain high-quality service standards across all operations
- Manage resource planning and workflow within the service department
- Proven experience in the retail motor trade, ideally at a managerial level
- Strong technical knowledge of service department operations
- Excellent communication and customer service skills
- Knowledge of vehicle and consumer legislation (desirable)
- Technical or engineering qualifications are advantageous
- Demonstrable leadership experience, with a minimum of two years in a similar role
- Valid UK driving licence is essential
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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