Service Manager

A market-leading European manufacturer and specialist in entrance automation, and life safety solutions has created an exciting opportunity for an experienced Service Manager to oversee operations across the Home Counties and North London area. This newly created position is due to significant regional growth and continued investment within their company.

The comp[any is well known for delivering premium automatic door systems, access control solutions across commercial, healthcare, education, transport, and public sector customers. As a result they've built an outstanding reputation for engineering excellence, innovation, and customer service.

You will joining a well-established business that places a strong emphasis on quality, compliance, and the long-term development of its people.

The role offers the opportunity to lead and develop a team of skilled field service engineers, ensuring exceptional service delivery, customer satisfaction, and operational performance across a varied customer base. This is an excellent opportunity for an ambitious leader looking to join a business that invests heavily in ongoing technical training, leadership development, and genuine long-term career progression within an expanding UK operation.

An attractive package exceeding £65,000 is available, including a company car or car allowance, annual performance bonus, excellent pension contributions, generous holiday entitlement, comprehensive training, and a range of additional benefits.

Requirements of a Service Manager include:

• Experience managing teams in a service-driven or customer-focused environment, or a technical background in doors/shutters
• Confidence working with targets, budgets, and performance data
• Strong leadership skills, with the ability to motivate and support others
• A proactive approach to problem-solving and continuous improvement
• Excellent communication and organisational skills
• Full UK driving licence and flexibility to travel (ideally based near Bristol)
• Good IT skills, particularly Excel

Salary and Benefits for a Service Manager are:

• Basic salary of £65,000+ depending on experience
• 25 days' holiday plus 8 bank holidays
• Death in service, pension, and healthcare
• Company sick pay after probation, starting at 5 days and increasing up to 20 days
• Company car and fuel card
• Fully paid training programme

Plus much more

If you are looking for a fresh challenge, the opportunity to earn a great salary, and to work with a company that is growing year on year, this could be the role for you. If you meet the above requirements, please click apply and a member of our dedicated team will be in contact.