Service Manager

Service Manager

New Homecare Service | Chelmsford, Essex

Competitive Salary + Benefits + Career Development

Are you an experienced care leader ready to build something exceptional from the ground up?

Banquo Ltd is launching an exciting new Homecare service in Chelmsford, and we are looking for an ambitious, compassionate and driven Service Manager to lead its development and operational success.

This is a unique opportunity to play a pivotal role in establishing and growing a high-quality, CQC-regulated service that supports children, young people, adults and older people to live independently and safely in their own homes and communities.

If you're passionate about delivering outstanding care, developing teams, driving quality and making a real difference to people's lives, we'd love to hear from you.

Why Join Banquo Ltd?

At Banquo Ltd, we believe great care starts with great leadership.

Our focus is on delivering safe, effective and person-centred support that promotes dignity, independence, choice and positive outcomes. As Service Manager, you'll have the opportunity to shape a new service, build strong community partnerships and create a culture where both the people we support and our colleagues can thrive.

What You'll Be Doing

As Service Manager, you will:

✅ Lead the successful launch and development of our Chelmsford Homecare service

✅ Provide visible leadership to ensure high-quality, compliant and person-centred care delivery

✅ Build, inspire and develop a skilled and motivated workforce

✅ Manage referrals, assessments, care planning and service mobilisation

✅ Ensure compliance with CQC regulations, Fundamental Standards and internal quality systems

✅ Drive safeguarding excellence and promote a culture of openness, safety and accountability

✅ Develop strong relationships with commissioners, local authorities, healthcare professionals and community partners

✅ Support sustainable business growth while ensuring quality and safety always come first

✅ Monitor service performance, identify improvement opportunities and lead positive change

About You

We're looking for an experienced and confident manager who combines operational expertise with genuine compassion and strong leadership skills.

Essential Requirements

• Minimum Level 3 qualification in Health & Social Care or equivalent
• At least 2 years' experience in a management, deputy management or service management role within a CQC-regulated care service
• Strong knowledge of Homecare and Personal Care services
• Sound understanding of CQC regulations, Fundamental Standards and safeguarding responsibilities
• Experience managing teams, quality assurance processes and risk management
• Excellent communication, organisational and relationship-building skills
• Full UK driving licence and access to a vehicle

We'd Love It If You Also Have

• Level 4 or Level 5 qualification in Health & Social Care Leadership and Management
• Experience opening, mobilising or growing a care service
• Knowledge of local commissioning and referral pathways across Essex
• Experience supporting CQC inspections and quality improvement initiatives
• Knowledge of learning disabilities, autism, mental health, dementia, physical disabilities and/or children's services

The Difference You'll Make

This is more than a management role.

You'll be instrumental in creating a service that empowers people to live fulfilling lives while ensuring the highest standards of care, safety and regulatory compliance.

From mentoring staff and strengthening local partnerships to driving quality outcomes and supporting business growth, your impact will be felt across every part of the service.

Our Values

At Banquo Ltd, everything we do is guided by our core values:

• Person-Centred Care
• Dignity & Respect
• Choice & Independence
• Safety & Quality
• Compassion & Understanding
• Inclusion & Equality
• Right Support
• Right Care
• Right Culture
• Partnership & Continuous Improvement

If these values resonate with you, you'll fit right in.

Safeguarding Commitment

Banquo Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory safer recruitment checks,

including enhanced DBS screening, references, right-to-work verification and qualification checks.

Ready to Lead Something Special?

If you're an experienced care leader looking for an opportunity to shape, grow and lead a new service with genuine purpose and ambition, we would love to hear from you.

Apply today and help us build an outstanding Homecare service for Chelmsford and the wider Essex community.

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