Service Portfolio & Offer Standardisation Lead

Lead the standardisation, commercial structuring and pricing governance of the UK&I Services offer landscape, ensuring alignment with Global ‘One Services’ frameworks while enabling scalable, commercially effective and locally relevant offers.

The role is responsible for defining the frameworks, policies and methodologies that govern how services are packaged, priced, tiered and positioned in the market. Working in partnership with Service Offer Managers, the role ensures consistency across offers while supporting business growth, profitability and ease of adoption.

Operating across marketing, sales, finance and operations, the role translates global offer standards into practical local frameworks, balancing commercial objectives with operational simplicity. The role provides commercial leadership for offer architecture, pricing strategy and offer standardisation, while partnering with analytics, systems and transformation teams to ensure effective deployment and ongoing optimisation.

Key Responsibilities

Offer Standardisation & Governance:

• Lead the adoption of global Services frameworks within the UK&I organisation.
• Define standards and governance for service offer structure, classification and design.
• Drive simplification and rationalisation of local service offers to improve scalability and consistency.
• Establish principles and guidelines for recurring, consultancy, modernisation and transactional service offers.
• Ensure consistency across segments, channels and customer groups while accommodating local market requirements.

Commercial Offer Design:

Partner with Service Offer Managers to define:

• Packaging and bundling approaches
• Service tiers and commercial options
• Offer structures and commercial architecture
• Customer purchasing models and engagement approaches

In this capacity:

• Provide guidance and governance on commercial offer design.
• Ensure offers are commercially viable, scalable and easy for sales teams to position and sell.
• Support localisation of global offer structures for UK&I market requirements.
• Ensure alignment between offer design standards and commercial growth priorities.

Pricing Strategy & Commercial Policy:

• Own pricing frameworks, methodologies and governance for UK&I Services.
• Define pricing principles, discount guardrails and commercial policies.
• Lead localisation of global pricing models and standards.
• Identify opportunities to improve pricing consistency, margin protection and commercial effectiveness.
• Partner with Finance and Offer Managers to evaluate pricing performance and optimisation opportunities.
• Maintain governance over pricing exceptions and policy adherence where applicable.

Commercial Optimisation:

• Analyse offer adoption, pricing performance and commercial effectiveness.
• Identify opportunities to improve offer structures, pricing approaches and commercial models.
• Make recommendations to Offer Managers and leadership teams based on commercial performance data.
• Drive continuous improvement of standards and frameworks using:
  • Customer feedback
  • Market trends
  • Competitive insights
  • Commercial performance metrics

Offer Deployment & Systems Alignment:

Translate business requirements into clear inputs for:

Quoting, financial and CRM environments

Pricing tools

Commercial workflows

Work closely with:

Commercial Systems Analyst

Transformation & deployment teams

To ensure offer structures, pricing frameworks and commercial policies are accurately represented within business systems.

Cross-Functional Alignment & Adoption:

Work closely with:

Service Offer Managers

Sales and Tendering teams

Finance

Service Operations

Marketing

Global Pricing and Offer teams

to:

Drive adoption of standardised offer frameworks.

Improve understanding of pricing and commercial policies.

Support effective execution of offer governance and commercial standards.

Enable successful deployment of new or updated offer structures.

Key Performance Indicators (KPIs)

Adoption of standardised offer frameworks.

Pricing realisation against target pricing.

Margin improvement through pricing and commercial optimisation.

Reduction in offer complexity and variance.

Compliance with pricing and commercial policy.

Time-to-market for implementation of new offer structures.

Stakeholder adoption of standardised commercial frameworks

Skills & Experience:

Strong understanding of service offer management and commercial structures.

Experience in pricing strategy, offer governance, commercial policy or offer management.

Understanding of service commercialisation and recurring revenue models.

Ability to translate global frameworks into practical local implementation.

Strong stakeholder management skills across sales, finance, marketing and operations.

Ability to influence without direct authority.

Analytical mindset with strong commercial judgement.

Experience working within CRM, CPQ or pricing environments.

Excellent communication, facilitation and change management skills.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. 

We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

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What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

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Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this UK based position, the expected pay range is GBP 65,600 - GBP 98,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market.

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