Service Supervisor

SERVICE SUPERVISOR

Location: Reading / South East
Salary: £45,000 – £50,000 + Company Vehicle + Bonus + Benefits

About the Role

An excellent opportunity for an experienced Service Supervisor, Lead Engineer or Senior Service Engineer to join a leading HVAC manufacturer.

You'll support and supervise a team of field-based Service Engineers and subcontractors across the South East, helping ensure jobs are properly resourced, engineers are supported and customers receive a consistently high level of service.

This is a great opportunity for someone who enjoys the technical and people side of service and is looking to take on more responsibility within a growing organisation.

Key Responsibilities

• Supervise and support a team of field-based Service Engineers

• Coordinate workloads, resources and day-to-day service activity

• Provide technical support and guidance to engineers

• Help manage subcontractors and ensure work is completed to the required standard

• Monitor engineer performance, utilisation and service levels

• Support customer queries and help resolve technical or service issues

• Work closely with the wider service team to maintain high standards

About You

• HVAC, Air Conditioning or Building Services engineering background

• Experience as a Supervisor, Lead Engineer, Senior Engineer or similar

• Strong technical knowledge with the ability to support field engineers

• Good communication and customer-facing skills

• Organised and comfortable coordinating multiple engineers and jobs

• Full UK Driving Licence

What's on Offer

• £45,000 – £50,000 basic salary

• Company vehicle

• Performance-related bonus

• Pension

• Ongoing technical and management development

• Opportunity to progress within an established international HVAC manufacturer