ServiceNow Architect (TSOM) in London, Greater London

Posted by Syntax Consultancy Ltd

£550 a day

London · Contract · Remote working

ServiceNow Architect (TSOM)
London (Hybrid)
6 Month Contract
£550/day (Outside IR35)

ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience.

Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35).

Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November / December 2026.

  •  ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience.
  • Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom applications.
  • Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers), ServiceNow scripting (JavaScript, Glide, Flow Designer) + ServiceNow data models.
  • Acting as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance + best practice.
  • Ensuring ServiceNow platform scalability, security, performance + integration with other enterprise systems.
  • Providing technical leadership in solution design workshops, architecture reviews + governance boards.
  • Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).
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