Shipping Clerk in Stoke-on-Trent, Staffordshire

Posted by Brampton Recruitment Ltd

£27,000 – £30,000 a year

Stoke-on-Trent · Permanent

Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market.  They now have an exciting opportunity for a Shipping Clerk to join their team. The Shipping Clerk is responsible for coordinating daily shipment activities to ensure customer orders are dispatched accurately and on time. Working within a fast-paced environment, the role involves liaising with warehouses, freight forwarders, and carriers, preparing export documentation, obtaining transport quotations, and resolving shipping issues efficiently to maintain service levels.
 
Job Description for the Shipping Clerk role: 
  • As the Shipping Clerk you will be responsible for coordinating outbound shipments with warehouse teams to ensure orders are picked, packed, and dispatched according to schedule.
  • Liaise with freight forwarders, carriers, and customers regarding shipment requirements and delivery expectations.
  • As the Shipping Clerk you will obtain transport quotations and select suitable carriers from the company's approved supplier list.
  • Make transport reservations and arrange collections and deliveries.
  • As the Shipping Clerk you will prepare and verify export and shipping documentation, including commercial invoices, packing lists, customs paperwork, and transport documentation.
  • Ensure compliance with export regulations, customs requirements, and company policies.
  • Track shipments and provide updates to internal stakeholders and customers as required.
  • Investigate and resolve shipment delays, damages, shortages, and other transport-related issues.
  • Maintain accurate shipping records and update transport management systems.
  • Monitor carrier performance and escalate service issues when necessary.
  • Support continuous improvement initiatives within the shipping and logistics function.
  • Work closely with internal departments including Sales, Customer Service, Planning, and Warehouse Operations.
Candidate Requirements for the Shipping Clerk role:  
  • Previous experience within Shipping or exports or similar is essential for the role
  • Must have a working knowledge or shipping documentation
  • Strong MS Office, Communication and Admin skills
  • Someone who is well organised, who can work using their own initiative
  • Team player who can use their initative
This role would suit candidates with the following experience: Shipping Clerk, Shipping Administrator, Shipping Coordinator, Export Clerk, Export Administrator, Export coordinator, Freight forwarding or similar
 
This role is commutable from: Stoke on Trent, Newcastle under Lyme, Crewe, Kidsgrove, Congleton, Fenton, Longton, Leek and surrounding areas.
 
Hours: Monday to Friday: 8:30 am – 5:00 pm
Salary: £27,000 Per Annum

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
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