Showroom Manager
Simon Acres Group
Salary: Negotiable
Employment Type: Full-time, permanent.
Working hours: Mon - Fri, 8:00AM - 5:00PM, occasional Saturday's 8:00AM - 12:00PM About the Client
KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.
The Role To manage and grow the showroom area of the builders merchants by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products. ___________________________________________________________________________________________________________________________ Responsibilities and Duties
- Oversee day-to-day operations of the showroom
- Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)
- Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
- Design and present layouts using CAD or design software (if applicable)
- Manage customer quotations, orders, and follow-ups
- Drive sales performance and meet or exceed targets
- Train, support, and lead showroom staff
- Maintain showroom appearance and merchandising to reflect current trends and promotions
- Coordinate with suppliers and the warehouse to ensure product availability
- Handle customer complaints and resolve issues promptly
- Maintain accurate records and report on showroom activity and performance
- Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
- Strong interpersonal and communication skills
- Commercial awareness and sales focus
- Team leadership or supervisory experience
- Excellent customer service and problem-solving abilities
- Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
- Experience using POS and CRM systems
- Full Driving Licence
What we Offer • Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position.
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