Site Manager

Fawkes & Reece are currently working with a Tier 1 construction client who are looking to appoint a Permanent Defects Manager to join their growing Aftercare Team.

This is an excellent opportunity for an experienced construction professional looking to take the next step in their career and work for a leading Tier 1 construction company.

Our client delivers a range of high-quality projects, including student accommodation, hotels and retirement apartment developments. The successful candidate will play a key role in managing the post-completion defects and aftercare process across multiple projects throughout the North of the UK.

The role will involve regular travel across locations including Manchester, Liverpool and Birmingham, with stay-away accommodation provided where required.

The Role

As Defects Manager, you will be responsible for overseeing the successful management and resolution of post-completion defects, snagging and remedial works.

Key responsibilities will include:

• Managing and overseeing the defects and aftercare process across completed construction projects.
• Leading and coordinating aftercare operatives, subcontractors and trades.
• Reviewing snagging and defect reports and determining the appropriate course of action.
• Logging, tracking and managing defects through to successful completion.
• Coordinating labour, materials, access and resources required to complete remedial works.
• Liaising with clients, site teams, customers, tenants, subcontractors, consultants and internal stakeholders.
• Monitoring progress against agreed timescales, KPIs and contractual requirements.
• Carrying out site visits, inspections, handover meetings and client review meetings.
• Monitoring the quality of remedial works and ensuring defects are completed to the required standard.
• Managing customer queries, complaints and escalations in a professional and timely manner.
• Maintaining accurate records and providing regular progress reports to senior management and clients.
• Identifying recurring defects and implementing improvements to reduce repeat issues.
• Ensuring all aftercare activities are delivered in line with health & safety and company quality standards.
• Supporting and developing members of the wider aftercare team.

About You

The ideal candidate will have previous experience within construction aftercare, defects management, customer care, site coordination or a similar construction-based role.

You will ideally have:

• Strong knowledge of construction processes, snagging, defects and remedial works.
• Experience managing subcontractors, trades, teams or multiple workstreams.
• Excellent organisational and time-management skills.
• Strong communication and interpersonal skills.
• A proactive, solution-focused approach to problem solving.
• The ability to manage competing priorities and work effectively under pressure.
• A strong eye for detail and commitment to quality.
• Good IT skills, including Microsoft Office and relevant job management/reporting systems.
• A good understanding of health & safety and safe working practices.
• A full UK driving licence, as extensive travel between projects will be required.

A relevant construction qualification such as an NVQ, HNC, HND or degree in Construction Management, Building Studies or a related discipline would be advantageous. CSCS and relevant health & safety training would also be beneficial.

Why Apply?

This is a fantastic opportunity to join a Tier 1 construction company on a permanent basis, working across a diverse portfolio of high-profile projects.

With exposure to multiple projects and clients across the North of England, this position offers excellent scope for someone who is ambitious, driven and looking to build a progressive long-term career within a leading construction business.

If you have experience in defects, aftercare or construction and are looking for your next permanent career move, we'd love to hear from you.

To apply please send an up to date CV to Hazel Baron through the website.