Site Services Operator (Print and Mail)

CBRE Local UK

Site services operator (Print and mail) - London

Join our team at CBRE Global Workplace Solutions

We're seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment.

About the Role:

As a Document Centre Multi-Skilled Operator, you will be responsible for:

  • Managing incoming and outgoing mail, courier deliveries, and accountable items
  • Logging, tracking, and ensuring secure delivery of all items within agreed timeframes
  • Delivering mail across site and obtaining signatures where required
  • Producing print, copy, and scanning jobs to client specifications (colour and mono)
  • Completing print finishing tasks such as binding and laminating
  • Coordinating off-site print production with third-party suppliers
  • Monitoring workloads and ensuring all tasks are completed within agreed SLAs
  • Maintaining accurate records and management information
  • Ordering and managing stock and consumables
  • Carrying out regular checks to ensure health & safety compliance
  • Liaising directly with clients to understand and meet their requirements
  • Working collaboratively as part of a team to achieve service targets
  • Maintaining a professional and customer-focused approach at all times
Requirements:

  • Previous experience within a mailroom, print room, or similar environment
  • Working knowledge of:
    • UK and international postal and courier services
    • Track and trace systems
    • Print production, scanning, and finishing methods
  • Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams)
  • Strong organisational and time management skills
  • Excellent communication and customer service skills
  • Ability to work both independently and as part of a team
  • Proactive and solution-focused approach
  • Ability to work under pressure and meet deadlines
What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a leading global provider of workplace solutions
  • Supportive and collaborative team environment
  • Opportunities for development across print, logistics, and workplace services


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