Site Technical Supervisor at Omni RMS, Newcastle upon Tyne

Site Technical Supervisor

Location: Newcastle, NE1 6HQ
Hours of Work: 41.25
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Site Technical Supervisor to oversee construction and commissioning activities on a new site, ensuring a thorough understanding of the building's systems, infrastructure, and operational requirements before it becomes fully operational.

This is an exciting opportunity for a qualified engineering professional to play a key role in the mobilisation of a new facility. The successful candidate will be responsible for supporting construction and commissioning activities, gaining in-depth knowledge of building systems and ensuring a smooth transition into full operational service delivery.

Following mobilisation, the role will develop into a Hard FM supervisory position, leading a small Mechanical and Electrical (M&E) team and managing planned and reactive maintenance activities.

Reporting to the Regional Operations Manager, you will be responsible for maintaining service excellence, compliance, customer satisfaction, and operational performance across the site.

Key Responsibilities

• Supervise site construction activities and support commissioning works to gain a detailed understanding of building systems and operational requirements.
• Lead the delivery of technical services, ensuring operational excellence, contract compliance, and high standards of customer service.
• Act as the primary escalation point for technical and operational issues, ensuring timely and effective resolution.
• Manage Planned Preventative Maintenance (PPM) and reactive maintenance activities, ensuring service levels and statutory obligations are achieved.
• Lead and develop a small M&E team through performance management, training, coaching, and competency development.
• Oversee subcontractor performance, ensuring compliance, quality standards, and service expectations are consistently met.
• Build and maintain strong client relationships through effective communication, reporting, and proactive issue resolution.
• Drive continuous improvement initiatives, operational efficiencies, and opportunities for additional chargeable works and service enhancements.

Person Specification

• Qualified engineer with strong technical knowledge of mechanical and electrical building services.
• Good understanding of Building Management Systems (BMS).
• Previous supervisory or team leadership experience is desirable; strong engineers seeking their first leadership role will also be considered.
• Extensive experience within the property, facilities management, or M&E environment.
• Strong commitment to health and safety, compliance, and risk management.
• Excellent communication and stakeholder management skills with the ability to engage effectively with clients, suppliers, and internal teams.
• Commercially aware with an understanding of operational and financial performance.
• Highly proficient in Microsoft Office and operational management systems, with the ability to manage multiple priorities, meet deadlines, and deliver against performance targets and project milestones.