Site Technician / Field Service + repair engineer

Role: Site Technician / Field Servce and Repair Engineer 

Location: Base facility in Trowbridge, covering customer sites across the UK

Salary: £35,000 - £45,000 basic pay approx. + over time on top + company vehicle

Overtime: time and a half, plus £50 per night

Travel: To customer sites across the UK. Subsistence paid

Benefits:

25 days annual leave (incl. Christmas shutdown) + bank holidays

Day off on your birthday

3% pension contribution

Company van provided (work purposes only)

Hours: 9-5pm Monday – Friday. Hours on customer sites may vary based on site operations.

About the role

We are a small company based in Trowbridge, Wiltshire, designing, trialling and scaling new technology to change the way waste is handled to minimise landfill. We are looking for someone with experience who is passionate about sustainability and keen for a new challenge in the waste sector.

The role will require regular travel and the need to be flexible on work schedule to support business demands. Travel duration can be anything from 2 days to 2 weeks, with most of the site locations across the UK.

Main Purpose of Job

To become a dependable member of the team, with the ability to support the installation, testing and commissioning of the product range at client locations across the UK.

The role is hands-on and site-based, ensuring systems are operating as expected and performing troubleshooting activities, while building knowledge and experience over time.

You will provide day to day support (on site), conduct servicing and troubleshooting, complete on- site testing (following protocol) and be supported and guided by senior team members

Key responsibilities

• Support installation of new systems as required.
• Assist in the commissioning and optimisation of the systems.
• Support testing and ongoing development work (on customer sites and in the Trowbridge office)
• Train on-site operatives on how to load and empty the system
• Update maintenance and health & safety documents
• Report updates regularly to wider team, including data capture, progress updates, risks and issues.

About You

This role would suit someone early in their career or looking to move into a field-based role. You will enjoy hands-on work, learning new skills, and working in a customer-facing environment. You’ll be passionate about new technology and working in sustainability.

People:

You will work as part of a small Operations team and collaborate closely with engineers, project managers, and technical specialists.

Build good working relationships across the team and supplier network

Develop positive working relationships with customers on site

Maintain a positive, can-do approach

Be reliable, adaptable and willing to learn

Be curious, and take a logical approach to problem solving

Clearly report work carried out and document any issues identified

Work both independently on site and as part of a wider team

Always maintain a strong focus on health & safety

Key Skills and Experience:

• 3-4 years’ experience in a hands-on or technical role (e.g. engineering, maintenance, mechanical or similar)
• Willingness to learn and develop technical skills on the job
• Basic understanding of mechanical or electrical systems (desirable but not essential)
• Ability to follow processes and work under guidance
• Good attention to detail and problem-solving approach
• Strong communication skills, particularly when working on customer sites
• Comfortable completing reports and recording information accurately
• Full UK driving licence and willingness to travel and stay away from home regularly

What you’ll actually be doing

• Using testing equipment to monitor the performance of the systems
• On site testing of waste samples (following protocol)
• Carry out basic repairs - mechanical / electrical
• Troubleshooting
• Using an iPad
• Advocating the company when on site / at all times
• Being the eyes and ears of the company while on site
• Staying away by the customer’s site – typically the same site for a period of time.

To be successful you will also be expected to:

• Assist in planning and preparing work schedules
• Ensure all work is properly documented and reported
• Prepare for site activities, including gathering necessary tools and information
• Use tools and equipment safely and responsibly

The above duties and responsibilities are not exhaustive. You will be required and directed by your line manager to accept changes in responsibility or duties within the department or other areas of the company subject to suitable knowledge or training