Store Assistant - Stockton

Role overview:

4.5 Hours per week (Saturdays) Permanent

Wynnstay Group is looking for an enthusiastic and customer-focused Agricultural Store Assistant to join our friendly team and help deliver the trusted, knowledgeable service our farming and rural customers rely on.

As a key member of the store team, you'll create a welcoming experience for every customer - taking the time to understand their needs, helping them find the right products and building lasting relationships within the local agricultural community.

This is a fantastic opportunity for someone with retail or customer service experience who enjoys working with people, being part of a close-knit team and learning something new. Agricultural knowledge would be an advantage, but it isn't essential-we'll provide the support you need to develop your expertise. What matters most is your enthusiasm, positive attitude and genuine commitment to helping customers.

Key responsibilities

• Process cash and credit transactions accurately and efficiently.
• Welcome customers, understand their requirements and help them find the right products.
• Identify opportunities to support customers with relevant products and services.
• Build positive relationships with farming, rural and local customers.
• Provide accurate product information and advice within your level of knowledge and training.
• Support the team with stock management, seasonal promotions and in-store campaigns.
• Maintain a clean, safe, organised and welcoming store environment.
• Work collaboratively with colleagues to ensure the store operates efficiently.
• Consistently provide friendly, helpful and professional customer service.
  
  

What we're looking for

Essential:

• Previous experience in retail, customer service or another customer-facing environment.
• Strong communication and interpersonal skills.
• A friendly, professional and customer-focused approach.
• Self-motivation and the ability to use your own initiative.
• A proactive and flexible approach to work.
• A willingness to learn about Wynnstay's products and services.
• An understanding of workplace health and safety.
  
  

Desirable:

• An agricultural background or knowledge of farming products and practices.
• Experience working in an agricultural, trade or rural retail environment.
• RAMA (Registered Animal Medicines Advisor) qualification, or a willingness to undertake the required training.
  
  

Why join Wynnstay?

Wynnstay is a leading agricultural supplies business supporting farmers and rural communities across the UK. With a turnover of more than £580 million and over 800 colleagues nationwide, we offer the stability of an established organisation alongside a friendly, community-focused working environment.

Our benefits include:

• Development and learning opportunities
• 25 days' annual leave plus UK bank holidays.
• Employee Assistance Programme with BUPA
• Employee discount at Wynnstay Stores.
• Yearly company peformance bonus
• Training and Development opportunities to develop your product knowledge
• A role within a business that plays an important part in the future of British farming.
• Opportunity to join a supportive, values-led organisation with a turnover of £580 million and over 800 colleagues nationwide

If you share our values and would like to build your experience within a trusted agricultural business, we'd be delighted to receive your application.