Store Manager

Store Manager – Orpington

Basic Salary: £32,000 per annum, potentially negotiable depending on experience
Earnings: Uncapped commission, with top performers earning an average of £50,000 per year
Hours: Average of 37 hours per week across a three-week rolling rota

The Opportunity

We are recruiting an experienced and commercially driven Store Manager on behalf of a successful and expanding national retailer.

This is an excellent opportunity to lead a small sales team, deliver outstanding customer service and benefit from a highly rewarding, uncapped commission structure.

The successful candidate will take responsibility for the day-to-day running of the Orpington store, ensuring sales targets are achieved while maintaining excellent standards throughout the showroom.

Key Responsibilities

• Leading, motivating and developing a small team to achieve individual and store targets

• Coaching employees and supporting their ongoing development

• Leading by example and creating a positive, customer-focused environment

• Advising retail and trade customers on suitable products and services

• Following up with customers who have requested product samples online

• Contacting local trade customers by telephone and email to promote products and generate new business

• Maximising every sales opportunity and helping the store exceed its performance targets

• Maintaining a clean, welcoming and professional showroom

• Supporting the click-and-collect service, including some manual handling

• Ensuring every customer receives a friendly, knowledgeable and professional service

About You

The ideal candidate will:

• Have previous retail management, showroom management or sales leadership experience

• Be an approachable and motivational leader

• Lead from the front and enjoy working within a target-driven environment

• Have a genuine passion for sales and customer service

• Be commercially aware and motivated by uncapped earning potential

• Communicate confidently in person, over the telephone and by email

• Be comfortable using technology and learning new systems

• Embrace change and adapt positively within a growing business

• Be comfortable working independently when required

Previous flooring or industry-specific experience is not essential, as full product and systems training will be provided.

Working Hours

You will work an average of 37 hours per week across a three-week rolling rota, including weekends.

You will receive at least two days off each week, with three days off during the third week of the rota.

The store operates with a small team, typically with two employees working at any one time. The position may therefore involve periods of lone working.

Salary and Benefits

Basic salary of £32,000- £35,000 per annum

Salary potentially negotiable depending on skills and experience

Uncapped individual commission on every sale

Tiered commission structure, allowing you to earn more as your sales increase

Additional earning potential as store performance improves

Top performers earn an average of £50,000 per year

Regular incentives and raffles, with thousands of pounds in prizes available

Average 37-hour working week

6.4 weeks’ annual holiday entitlement

5% employer pension contribution

Enhanced maternity and paternity package

Company loyalty scheme

Discounts with major retailers

25% discount on company products for friends and family

Annual company awards

Health and wellbeing support

Employee communication and recognition platform

Excellent career progression opportunities, with more than 70% of managers promoted internally

Opportunities to support charitable and environmental initiatives

Free parking

Uniform provided

Full product and systems training

This is an excellent opportunity to join a growing national business that offers strong earning potential, comprehensive training and genuine opportunities for career progression.