Strategic Client Engagement Manager

Location: Remote
Working Hours: Monday-Friday, Flexible
Salary: £45,000-£55,000 per annum depending on experience
Contract: Permanent
Probation: 6 months

Reporting to: Head of Bids & Strategic Solutions
Working closely with: Marketing, Bids, Business Development, Strategic Partners and Executive Team

Are you a 360 recruiter or recruitment account developer who gets more of a buzz from winning the opportunity than delivering it?

Do you enjoy researching target organisations, opening doors and building relationships with senior decision makers?

If so, this could be a very different next step in your recruitment career.

This isn't a traditional recruitment business development role.

You'll focus on strategic client relationships, long-term engagement and creating opportunities that can influence major workforce solutions programmes.

Success isn't about how many vacancies you fill. It's about opening doors, building relationships, creating opportunities and contributing to business growth.

• Manage a defined portfolio of strategic target accounts, understanding each organisation, its priorities and key decision makers.

• Research and engage senior stakeholders through tailored, multi-channel outreach including telephone, email, LinkedIn and other digital channels.

• Generate qualified new business meetings and opportunities through proactive client engagement.

• Build and nurture long-term prospect relationships using relevant content, events, market insight and regular contact.

• Work with Marketing and Business Development to maximise campaigns, events and other opportunities to engage target clients.

• Manage and qualify inbound sales enquiries, identifying appropriate opportunities for Business Development.

• Maintain accurate, high-quality account, contact and engagement information within HubSpot to support effective pipeline management.

• Support capture planning for strategic and "must-win" opportunities through targeted stakeholder engagement.

• Continually identify creative and innovative ways to open doors, strengthen relationships and create new opportunities.

You enjoy opening doors, building relationships and creating new opportunities.

You'll have:

• At least 5 years' experience in a 360° recruitment role, or strategic account management/development within an MSP/RPO environment, with a proven track record of generating new client opportunities.

• Experience proactively identifying and engaging new organisations and decision makers through telephone, email, LinkedIn and other channels.

• Confidence building relationships and engaging credibly with senior stakeholders.

• The ability to understand customer needs and communicate a compelling, relevant value proposition.

Strategic sales can take time. You need to be resilient, consistent and motivated to keep going when things don't happen immediately.

You'll have:

• Exceptional resilience and determination, maintaining momentum through rejection, setbacks and longer sales cycles.

• A target-focused mindset, with the drive to take ownership of your own performance and results.

• The ability to work independently, stay organised and maintain consistent activity without close supervision.

• A proactive and adaptable approach, learning from what works, testing new ideas and changing your approach when needed.

You are naturally curious and want to understand your customers before trying to sell to them.

You'll have:

• Excellent written and verbal communication skills, with the confidence and credibility to engage senior executives and decision makers.

• Strong listening and questioning skills, with a naturally curious and consultative approach.

• Strong commercial awareness, with the ability to understand customer priorities and build trust over time.

• A creative approach to client engagement, tailoring your communication to make it relevant and stand out in a crowded market.

The following isn't essential but would be beneficial:

• Wider workforce solutions, MSP, RPO or Talent Acquisition experience.

• Experience selling recruitment or workforce solutions to HR, Procurement or senior business leaders.

• Experience using CRM, sales automation and AI tools to support effective, personalised client engagement.

• Experience supporting strategic sales or capture planning, ideally within the critical infrastructure sector.

• Experience working collaboratively across Marketing, Business Development and Bid teams.

• Experience managing, coaching or developing junior team members.

Success will be measured through a combination of commercial outcomes, pipeline development and collaboration, including:

• Number of qualified meetings and event attendees generated.

• Improving the quality and depth of target customer relationships.

• Pipeline value created, including conversion of target accounts into active opportunities.

• Quality and accuracy of CRM data.

• Flexible Monday-Friday working

• Group pension scheme - 4% employer contribution and 5% employee contribution.

• Additional reward schemes and performance-based bonuses.

• £1,000 employee referral scheme.

• 25 days' holiday plus bank holidays.

• 4 additional Reload days.

• Christmas and New Year office closure without using annual leave.

• Holiday purchase scheme - buy up to 5 additional days after 12 months.

• Enhanced maternity, paternity and adoption leave and pay.

• Paid wedding and civil partnership leave.

• Help at Hand health and wellbeing support.

• 24/7 GP access.

• Counselling and Employee Assistance Programme.

• Mental health support and trained Mental Health First Aiders.

We are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

We're a Disability Confident Level 2 employer. All disabled applicants who meet the minimum criteria will be guaranteed an interview.

If you need any reasonable adjustments during the recruitment process, please contact .

Disability Confident Employer

This is an opportunity to join a growing team in a high-impact commercial role where your ability to open doors, build relationships and create strategic opportunities will directly contribute to the growth of the business.

If you're working in recruitment or workforce solutions and find that winning the opportunity excites you more than delivering it, we'd particularly love to hear from you.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.