Student Retention Officer

Your new role

• Act as first point of contact for academic staff who are concerned about student engagement or attendance.
• Triage students' needs and direct them to the appropriate support or intervention.
• Follow-up with students to ensure that they have re-engaged with their studies.
• Maintain accurate records of student interactions and outcomes in the required system.

What you'll need to succeed

• Excellent administrative skills
• Able to build empathy and rapport quickly with a wide range of people
• Excellent IT skills across the Microsoft Office suite
• Methodical with excellent attention to detail
• Comfortable working with people at all levels
• Excellent verbal and written communication skills

What you'll get in return

• £15.99 per hour
• Hybrid working: 37 hours per week
• Temporary role until December 2026
• Staff parking

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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