Student Support Assistant

Location: Hackney, London
Job Type: Full-time | Term Time Only
Salary: Competitive (in line with experience and local pay scales)
Start Date: September 2026

Make a positive impact on young people's lives

We are seeking a compassionate, organised and proactive Student Support Centre Officer to join our dedicated team in Hackney. This is a rewarding opportunity to support students' wellbeing, behaviour and engagement, helping them overcome barriers to learning and achieve their full potential.

The Student Support Centre plays a vital role in providing a safe, supportive space where students receive guidance, pastoral support and targeted interventions to help them succeed both academically and personally.

About the role

At the Student Support Centre, you will:

• Provide pastoral and behavioural support to students throughout the school day.
• Build positive relationships with students, families and staff to promote student wellbeing.
• Support students who require time in the Student Support Centre, helping them reflect and successfully reintegrate into lessons.
• Monitor attendance, punctuality and student engagement where required.
• Deliver or support targeted interventions for students with additional pastoral needs.
• Maintain accurate records and communicate effectively with teaching staff and senior leaders.
• Help create a calm, inclusive and supportive environment that promotes positive behaviour and learning.

About you

We are looking for someone who:

• Is passionate about supporting young people to succeed.
• Has excellent communication and relationship-building skills.
• Remains calm, resilient and solution-focused in challenging situations.
• Is organised and able to manage competing priorities.
• Has experience working with young people in a school, youth work or pastoral setting (desirable).
• Understands the importance of safeguarding, inclusion and student wellbeing.

What we offer

• A welcoming and supportive team committed to student success.
• Ongoing professional development and training opportunities.
• A diverse and inclusive school community in Hackney.
• Opportunities to develop your career in pastoral support and education.
• A strong commitment to staff wellbeing.

Safeguarding

Our school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check, satisfactory references and pre-employment checks in line with Keeping Children Safe in Education guidance.

How to apply

If you are committed to helping young people thrive and want to make a meaningful difference every day, we encourage you to apply.