Supervisor in Belfast, County Antrim

Supervisor | 36 Hour Contract - Salary up to £26,000 + Bonus | Premium Customer Service Retailer | Belfast

NO LATE-NIGHT TRADES

Are you an experienced Supervisor with a passion for delivering exceptional customer service and leading high-performing teams?

We are currently recruiting for an exciting Supervisor opportunity with a premium customer service-led retailer in Belfast. This is a fantastic opportunity to join a growing and well-established business where customer experience, team development and commercial performance are at the heart of everything they do.

Key Responsibilities

• Support the Store Manager with the day-to-day running of the store.

• Lead, motivate and develop a team to consistently deliver exceptional customer service.

• Drive sales and commercial performance through strong KPI management.

• Create a premium customer experience and build lasting customer relationships.

• Coach team members to improve performance and develop their skills.

• Support with recruitment, onboarding, training and performance management.

• Maintain excellent visual merchandising and store standards.

• Assist with stock management, loss prevention and operational processes.

• Deputise for the Store Manager when required.

About You

We are looking for a Supervisor who:

• Is passionate about delivering an exceptional customer experience.

• Has proven experience leading, coaching and developing a team.

• Is commercially driven and confident working with KPIs and sales targets.

• Leads by example and is comfortable working in a fast-paced environment.

• Has excellent communication and interpersonal skills.

• Takes pride in maintaining high standards and creating a welcoming customer environment.

If you're an experienced retail leader who genuinely cares about people, service and commercial performance, we'd love to hear from you.

Supervisor | 36 Hour Contract - Salary up to £26,000 + Bonus | Premium Customer Service Retailer | Belfast

BH37889