Supply Chain Coordinator - MANDARIN
Parkside
OVERALL JOB PURPOSE
· Support the business with project management from the production phase through to shipment for key accounts
· Responsible for end-to-end supply chain management of Manufactured Products from source to shelf, ensuring quality products reach customers satisfactorily.
· Support Production Coordinator and Sales team in Sales support & Supply Chain and other Ad Hoc Work related to Supply Chain and Procurement
· Maintain good customer/merchandiser relationships
· Maintain Quality and Compliance of, and Information on Manufactured Products and product integrity
· Maintain and Update Product Costing Models
· Maintain Good Supplier Relationships
· Support Production team and department with major Supplier Relationships
· Maintain Optimal Stock Levels
KEY RESPONSIBILITIES
· Ensure the smooth running of the inbound supply chain, specifically fulfilment of inbound orders on time, cost and quality requirements.
· Maintain and refine demand planning to ensure optimal stock holding of all stock to enable order fulfilment while minimising stock holding costs.
· Maintain and Improve Relationships with, Performance of and Cost of Freight Forwarders
· Responsible for overseeing Customs Declarations of Imported Goods, and other relevant items
· Assist in design and monitoring of various KPI's, e.g. procurement accuracy, Stock and demand Accuracy etc.
· Maintain regular remote and face to face contact with 3PL Warehouse, with a view to significant performance improvement across all areas of warehousing activity
· Maintain regular remote and face to face contact with Distribution suppliers, with a view to improving performance and reducing costs
· Manage end-to end logistics of manufactured products
· Monitor and improve performance of logistics providers
· Maintain quality and compliance of information on manufactured products
· Maintain sufficient stock levels throughout the year, and update and manage stock levels
· Product stock reports and various other reporting tools to help the smooth running of the business.
· Support Production Coordinators and NAMs/SNAMs in day to day project management, maintaining key project documents to help the smooth running of key accounts
· Support NAMs/SNAMs in customer/merchandiser meetings (via teams) and assist in detailed information about product ranges for key accounts
· Support Head of Department in building on relationships with smaller Goods Suppliers, with a view to improving performance, reducing cost, and keeping up to date with new developments
· Resolve disputes with suppliers or back-end facing customer support, and other problems, as they arise
· Support Head of Department in all areas and levels of Supply Chain and Sales support activity, e.g. New Product Development, Development of Supply Chain Network, Performance & Contract Monitoring, Resolving Major Issues, Cost & Contract Negotiations, etc.
· Maintain and update all relevant data and information on Manufactured Goods, in formats which are communicable, easy to access and easy to maintain
· Build, Refine, Maintain and Update costing models on Manufactured Goods to support pricing, customer quotes and maintenance of company margins
· Use costing models and external research to develop and maintain effective pricing strategies and communications to internal and external stakeholders in collaboration with SMT
· Work effectively and build relationships across the wider business to ensure smooth running of the supply chain and business operations.
· Operate as a Subject Matter Expert in Logistics, 3PL Warehouse Management, Costing and Pricing
· Own & maintain key stakeholder relationships at varying levels
The role responsibilities will be subject to change as required to completed tasks required by the business.
KEY INTERNAL CONTACTS
· Build strong relationships with stakeholders across Sales (NAMs/SNAMs), Supply Chain, Customer Services, Marketing, Sales and Finance
· Act as effective support for Head of Department
KEY EXTERNAL CONTACTS
· Work with buyers for Key retail accounts, to develop and support NAMs/SNAMs in establishing, building and maintaining effective processes & KPIs for the smooth running of accounts.
· Work with key Suppliers to ensure on time delivery of good quality products
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