Support Assistant

CCS Homecare Services · Direct employer

Job Description: Support Assistant

Responsible To: Service Manager/Team Leader or other Manager as designated by the company

Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.

Summary of Benefits: 

  • Competitive hourly rate depending on experience
  • 28 days annual leave (pro rata for part time hours)
  • Full time and part time shifts available
  • Company Pension Scheme Mileage paid for business use
  • Car business insurance paid
  • Enhanced Adult Workforce DBS paid
  • Paid training – mandatory and care certificates

Specific Duties: The Support Assistant will be specifically responsible for:

  • Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
  • Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan
  • Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged
  • Conducting daily assessment of SUs mental and physical state; updating associated records and informing management
  • Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms
  • Personal delivery of physical and mental support to SUs
  • Promoting SUs health and assist in their accurate medication
  • Promoting SUs hygiene and personal presentation 
  • Supporting SUs with developing social skills and future independent living
  • Supporting SUs with their daily living skills and domestic chores 
  • Supporting SUs with scheduling and attending appointments and day time activities.
  •  Supporting SUs to use public transport.
  • Encouraging and motivating SUs into employment, voluntary work and/or education
  • Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.

Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring:

  • The maintenance of confidentiality of all information unless otherwise permitted by management
  • Full compliance with company’s vision, values, policies and procedures
  • Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
  • Undergo training and professional development as directed by the company

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