Support Worker

Role Overview

As a Support Worker, you will provide high-quality care and support to children and young people living in a residential setting. You will help create a safe, caring, and supportive environment while encouraging independence, promoting wellbeing, and supporting each young person's daily needs and development.

Key Responsibilities

• Provide practical and emotional support to children and young people.
• Promote a safe, caring, and positive living environment.
• Support daily routines, including activities, education, appointments, and independent living skills.
• Build positive relationships while maintaining professional boundaries.
• Complete accurate daily records and incident reports.
• Follow safeguarding, health and safety, and company policies at all times.
• Work effectively as part of a multidisciplinary team to achieve positive outcomes for young people.

Shift Pattern

• 4 days on, 8 days off
• 4 night shifts
• Day shift: 07:30 – 23:30
• Sleep-in: 23:30 – 07:30
• Sleep-in duties are required. Waking nights are generally not required unless specifically requested.
• Most bookings are urgent, same-day cover for staff sickness, so flexibility and availability are essential.

Requirements

Essential Requirements

• Registered with Social Care Wales (mandatory)
• Enhanced DBS for the Children's Workforce
• Valid passport or Right to Work documentation
• Valid UK driving licence
• Company ID (where applicable)
• Original compliance documents must be presented on arrival at the home

Skills & Experience

• Previous experience supporting children or young people is desirable.
• Strong communication and interpersonal skills.
• Compassionate, patient, and resilient approach.
• Good understanding of safeguarding and child protection.
• Ability to work independently and as part of a team.
• Flexible and able to respond to short-notice shift requests.

Compliance

Before starting any assignment, candidates must provide:

• Social Care Wales registration
• Enhanced DBS (Children's Workforce)
• Passport/Right to Work documents
• Driving licence
• Company ID (if applicable)

We are looking for dedicated Support Workers who are committed to making a positive difference in the lives of children and young people while maintaining the highest standards of care and professionalism.