Support Worker – Children’s Residential Home (Level 3 Qualified)

Support Worker – Children’s Residential Home (Level 3 Qualified)

Location: Egham, Surrey

Salary: £29,000 – £40,000 (experience‑dependent)

Hours: 15‑hour shifts; optional sleep‑ins available

Reports to: Registered Manager

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Role Purpose

To deliver high‑quality, trauma‑informed care to children and young people in a residential setting. The role ensures safety, emotional wellbeing, and developmental progress in line with Children’s Homes Regulations 2015, Quality Standards, and the home’s Statement of Purpose.

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Key Responsibilities

• Safeguarding Practice — Maintain a safe environment, follow safeguarding procedures, and escalate concerns immediately.

• Direct Care & Support — Provide daily care, emotional support, routines, and positive role modelling.

• Care Planning — Contribute to care plans, risk assessments, behaviour support plans, and placement objectives.

• Record Keeping — Complete daily logs, incident reports, key‑work notes, and Regulation 40‑related documentation.

• Key‑Working — Support identity, emotional development, education, and life skills for allocated children.

• Education & Activities — Promote school attendance, homework routines, enrichment activities, and community engagement.

• Team Collaboration — Work effectively with colleagues, social workers, therapists, and external professionals.

• Behaviour Support — Use trauma‑informed approaches, de‑escalation, and follow behaviour management policies.

• Household Duties — Maintain a clean, organised, homely environment and support independence skills.

• Regulatory Compliance — Work in line with Ofsted expectations and internal policies.

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Shift Structure

• 15‑hour shifts (day or late)

• Sleep‑ins available but not mandatory

• Additional sleep‑in payments where applicable

• Rota designed to ensure safe staffing levels and continuity of care

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Essential Requirements

• Level 3 Diploma in Residential Childcare (or equivalent CYPW qualification).

• Experience supporting children with emotional, behavioural, or complex needs.

• Strong safeguarding knowledge and trauma‑informed practice.

• Ability to work long shifts and maintain professional resilience.

• Clear written communication for logs, incidents, and regulatory documentation.

• Enhanced DBS clearance.

• Driving licence preferred.

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Desirable Skills

• Experience in Ofsted‑regulated settings.

• Training in Team Teach, MAPA, or similar behaviour‑support systems.

• Understanding of attachment theory, ACEs, and therapeutic childcare models.

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Success Indicators

• Children feel safe, supported, and emotionally regulated.

• High‑quality records that meet Ofsted scrutiny.

• Consistent routines and boundaries.

• Positive relationships with children and professionals.

• Contribution to a stable, compliant, nurturing home