Support Worker

Job Title

Support Worker (Days or Nights)

Job Summary

We are seeking dedicated and compassionate Support Workers to join our team, providing high‑quality care to adults with learning disabilities (ALD) and/or mental health needs. You will play a key role in promoting independence, wellbeing, and meaningful daily living. Day and night shifts are available.

Key Responsibilities

• Provide person‑centred support in line with individual care plans.

• Assist with personal care, daily living tasks, meal preparation, and medication prompts.

• Support individuals with community access, activities, and social engagement.

• Promote independence, dignity, choice, and positive risk‑taking.

• Manage challenging situations calmly and professionally.

• Maintain accurate records, reports, and documentation.

• Follow safeguarding procedures and escalate concerns appropriately.

• Work collaboratively with colleagues, families, and external professionals.

• Contribute to a safe, supportive environment during day or night shifts.

Requirements

• Previous experience supporting adults with learning disabilities or mental health conditions.

• Strong communication skills and the ability to build positive relationships.

• Reliable, flexible, and able to work independently or as part of a team.

• Understanding of person‑centred care and positive behaviour support.

• Basic IT and record‑keeping skills.

Desirable Qualifications

• NVQ/QCF Level 2 or 3 in Health & Social Care.

• Training in safeguarding, first aid, medication, or PBS.

• Experience in supported living, residential care, or community‑based services.

Shift Options

• Day Shifts: Supporting individuals with routines, activities, appointments, and community participation.

• Night Shifts: Ensuring safety, wellbeing, and continuity of care throughout the night (waking nights or sleep‑ins).

Personal Attributes

• Compassionate, patient, and empathetic.

• Respectful and non‑judgemental.

• Motivated to improve the lives of vulnerable adults.

• Able to adapt to changing needs and situations.

• Professional integrity and commitment to high standards of care.