Support Worker – Young People (Progression Coach) in Durham

Central Recruitment is working with a prominent national homelessness charity, whose work includes supporting and accommodating young people.

Our client is currently recruiting for three Progression Coaches to work in the Durham area at services that provide support to young people (aged 18+) to help them move on to their own independent accommodation.

• 37.5 hours per week
• Monday - Sunday (rota basis)
• Shifts: 07:30 - 15:30, 09:00 - 17:00 and 14:00 - 22:00
• Temporary: approximately 2-3 months
• £15.20 per hour (£13.56 per hour, with £1.64 holiday pay)

Please note: You will be required to work across two supported accommodations and provide outreach support to young people across the Durham area. This role involves lone working.

Key responsibilities:

• Hold a caseload of up to 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
• Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
• Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
• Maintain clear, accurate records
• Manage the security of the building

What we’re looking for:

• Experience working with young people or those affected by homelessness
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
• Experience of managing challenging behaviour, including responding calmly to crisis
• Strong literacy, numeracy and IT skills and ability to take notes
• Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
• Essential: Full UK driving licence and access to a car

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.