Supported Housing Manager

Niyaa People Ltd

We are recruiting on behalf of a large, established housing charity with services nationwide, who are launching a new supported housing service in Manchester.

This is an exciting opportunity for an experienced Supported Housing Manager / Service Manager to take the lead on a new service, build and develop a team, and have genuine input into how the service is delivered.

Based from an office in Central Manchester, you will manage a team of Housing Support Workers while remaining hands-on with referrals, casework and safeguarding.

Key Responsibilities of a Supported Housing Manager:
  • Manage and lead a team of Housing Support Workers.
  • Take responsibility for the day-to-day delivery and development of the new Manchester service.
  • Help implement new ideas, systems and ways of working.
  • Manage referrals, assessments and allocation of residents.
  • Remain hands-on with casework and safeguarding, providing support and guidance to the team.
  • Act as a key safeguarding lead, responding to concerns and ensuring appropriate action is taken.
  • Develop strong relationships with local authorities, partner agencies and other stakeholders.
  • Monitor service performance, quality and compliance.
  • Provide supervision, support and guidance to staff.
  • Ensure residents receive high-quality, person-centred housing and support.
  • Contribute to the continued development and expansion of the service.
Candidate Requirements:
  • Previous experience as a Service Manager, Supported Housing Manager or similar senior role.
  • Experience managing and developing a team of support workers.
  • Strong background in supported housing, homelessness, domestic abuse or safeguarding.
  • Significant experience managing safeguarding concerns and complex cases.
  • Confident undertaking referrals, assessments and hands-on casework.
  • Strong understanding of risk management and safeguarding procedures.
  • Excellent communication and partnership-working skills.
  • Ability to develop new services, implement ideas and improve ways of working.
  • Organised, resilient and confident working in a fast-paced environment.
  • Experience working with local authorities and other statutory or voluntary sector agencies.
This Supported Housing Manager role is a fantastic opportunity to join a large, well-established housing charity while playing a key role in launching and shaping a brand-new Manchester service.

You’ll have the autonomy to bring new ideas, develop the service and make a real difference to the people it supports, backed by a national organisation with established infrastructure and expertise.

Please apply to this Supported Housing Manager role or contact (url removed) if this is of interest.
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