System Support Analyst

C&M Travel Recruitment

Join this leading global adventure travel company within their Application Support team as a System Support Analyst managing and resolving support request for the organization systems.  

System Support Analyst, Responsibilities
  • Respond to support inquiries, classify and prioritise tickets, escalate issues and perform troubleshooting
  • Providing technical assistance to both internal and external users
  • Perform system troubleshooting, including manual or bulk data updates and user access adjustments
System Support Analyst, Skills Required
  • 1-3 years experience in an IT Operations, or technical analyst role
  • A good understanding of computer hardware, operating systems (Windows, macOS), and security best practices
  • Clear written and verbal communication skills to support users and document solutions effectively
Additional Information
  • Paying circa £35K
  • Hybrid with the London offices, working 3 days in on Tue, Wed and Thur.  Working hours 09.00 - 17.30
  • 20 days holiday, plus 3 wellbeing days, plus birthday off and 1 volunteer day
  • Private medical
  • Familiarisation trips
To apply for this System Support Analyst please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM
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