Team Leader

We have an exciting new opportunity for a Team Leader to join our growing Pension Administration team. This is a 12 month fixed term contract role that can based in our London, Amersham or Guildford office, working on a hybrid basis.

A snapshot of your day:

• Takes overall responsibility for the team’s workload and service to members  
• Monitors the team’s performance against Service Level Agreements and client deadlines  
• Conducts regular one-to-one discussions for all team members and undertakes formal Personal Development Reviews (PDRs)
• Motivates and facilitates effective team working, recognising that team members may be working remotely 
• Has an input into the recruitment process and conducts interviews
• Is responsible for ensuring team members meet quality standards by adhering to policies and procedures and tasks are carried out in accordance with our AAF internal controls 
• Using the MI available, works with the Operations Manager to ensure that team members are performing effectively, identifying development needs and providing coaching and training where necessary  
• Provides constructive feedback for others in order to improve their understanding and knowledge and support the development of the individual 

We would love to hear from if you have:

• Previous Team Leadership/People Management experience (essential) 

• GCSE/A levels are required

• A relevant degree or progress with PMI examinations is desirable together with experience appropriate for the role in pension administration 

• A strong understanding of Microsoft Office programmes, in particular Excel, Word and Outlook

What's in it for you:

• Competitive discretionary annual bonus

• Generous pension scheme  

• Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading

• A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts  

• For a full list of benefits, please click here 

Happy to talk flexible working

Accessibility 

We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here   

Not quite the right opportunity for you this time? 

For more about us and other Careers at BW, please click here 

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We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out.