Team Operations Administrator at Certus Property Consultants, Saint Andrews

As a Team Operations Assistant , you will play a crucial role in supporting the Business Operations Manager with the smooth and efficient operation of the team. Your responsibilities will encompass a wide range of administrative and organisational tasks, with a focus on supporting the team and enhancing overall team productivity.

Working collaboratively with all team members, you will deliver exceptional support and be adaptable to deal with a variety of different tasks simultaneously.

Key Responsibilities:

Calendar Management: support and manage calendars, including scheduling and prioritising meetings, appointments, and events to ensure that their time is used efficiently.

Communication Management: support the team in dealing with email and phone communication, prioritising enquiries, and general communication.

Strategic Communication Management: assist the Business Operations Manager with strategic communications, including internal and external client communication and strategic messages.

Documentation: assist in the Business Operations Manager preparation of presentations, marketing collateral, brochures and general correspondence.

Meeting and Event Coordination: schedule, coordinate, and prepare for team meetings, conferences, and events.

Client and Stakeholder Relations: support the Business Operations Manager with client management, prospecting clients, and other stakeholders, representing the business in a professional and courteous manner.

Financial Management: support the Business Operations Manager with financial management and planning.

Team Meetings: proactively take part in all team meetings and play a prominent role in their efficient running and general effectiveness.

Systems and Processes: support the Business Operations Manager in ensuring internal databases, IT platforms, filing systems, third party databases etc are working effectively and propose new procedures as appropriate.

Project Management: assist the Business Operations Manager manage specific projects, ensuring tasks are completed on time. Help coordinate teams and monitor progress.

Research and Information Gathering: as requested from time to time, assist the Business Operations Manager in conducting research, collecting information, and preparing reports or summaries.

About us

Certus is a young, fresh and ambitious property consultancy company At our core, we’re not just a property consultancy firm, we’re a team of creative thinkers, problem solvers, and market movers. We partner with an incredible mix of clients helping them make the smartest real estate decisions through cutting-edge advice.

We’re all about innovation, getting it right the first time, and shaking up the status quo. Whatever advice we give, we bring energy, expertise, and imagination to everything we do.

Our passion is to provide clients with meaningful and insightful solutions, proactively guiding and supporting them with their property needs. We have an immensely talented team that has a relentless desire to challenge the norm, be innovative, get things right first time and be market leaders in what we do.

Our culture inspires innovation and encourages our people to challenge themselves and the way we serve our clients. We want our people to be curious, be brave and work as a team to bring the best out of each other.

We’re collaborative, curious, and unashamedly ambitious. We want people who push boundaries, challenge convention, and inspire those around them.

What we’re looking for

We’re after someone with:

• Energy – You’re ready to help us make our mark.
• A collaborative spirit – You’re wanting to be part of a team where everyone values each other.

· Proven experience – You’ve worked in similar team roles but now want to be part of something different.

• An inspiring vibe – You’re someone who the rest of the team wants to work with and learn from.
• It goes without saying - Excellent communication and relationship skills, strong organisational and time management skills, ability to manage multiple workloads and meet deadlines, IT literate.

What’s in It for You?

· A flexible, family-friendly work culture that gets the balance right. This role is 18 hours over 4 days in the office. 

· A day off on your birthday.

· A competitive base salary.

· A progressive, inclusive culture where individuality is celebrated, fresh ideas are welcomed, and everyone feels empowered to bring their real self to work.