Technical Claims Handler | Motor Claims | Hybrid | Bonus
Fintelligent Search
If you're an experienced Technical Claims Handler looking to build on your liability and motor claims expertise, this is an opportunity to join a growing claims organisation where your technical knowledge is recognised and rewarded. Alongside a competitive salary, you'll benefit from an uncapped monthly bonus with recent earnings exceeding £1,000 for some team members.
You'll manage technically challenging motor claims from start to finish, giving you the autonomy to make informed liability decisions while working within a collaborative team that genuinely values career progression, continuous improvement, and high standards of customer service.
Package & Benefits
• Salary of £24,000 to £26,500 per annum, depending on experience, with flexibility for exceptional candidates.
• Uncapped monthly bonus, typically ranging from £150 to £800, with recent enhanced incentives seeing earnings exceed £1,000 per month.
• Hybrid working available following successful completion of probation and once fully competent in the role.
• 25 days' annual leave, increasing to 27 days with service, plus Bank Holidays.
• £750 loyalty bonus after three years' service.
• Attendance bonus, referral scheme, regular staff incentives, wellbeing programme, Dress Down Fridays, and free onsite parking.
• Monday to Friday, 9:00am to 5:00pm.
About the Company
You'll be joining a growing, customer-focused claims management organisation that provides specialist motor claims support to insurance partners across the UK. The business has built its reputation on delivering a professional, efficient claims service while creating a culture where employees are valued, supported, and encouraged to develop their careers.
Key Responsibilities
• Manage a portfolio of technically complex motor claims, investigating liability and driving claims through to commercial resolution.
• Negotiate liability, settlements, and recoveries with Third Party Insurers to achieve the best possible outcomes.
• Build effective relationships with insurers, solicitors, brokers, engineers, repairers, and other key stakeholders throughout the claims journey.
• Maintain accurate claim records while ensuring compliance with FCA requirements and internal procedures.
About You
• Previous experience handling motor claims with responsibility for liability investigations and decision making.
• Experience negotiating liability and settlements with Third Party Insurers and managing recoveries.
• Background within motor insurance, claims management, accident management, credit hire, legal motor claims, or a similar motor claims environment.
If you're looking to take the next step in your motor claims career with a business that rewards technical expertise and offers genuine long-term development, we'd love to hear from you. Contact Fintelligent for more information or a confidential discussion.
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