Technical Design Architect

Technical Design Architect – Pre-Sales & Governance (Zoom / UCaaS / CCaaS)

Position Overview

Are you an experienced Pre-Sales Consultant or Solutions Architect looking to step into a high-impact, governance-focused design role? Perfect Path Recruitment is partnering with a market-leading UK Cloud Communications & Managed Service Provider to secure an ambitious Technical Design Architect (TDA).

Whether you currently operate as a Pre-Sales Specialist or a Solutions Architect, this position is tailored specifically to your skill set. It offers a premier opportunity to leverage your deep expertise in Zoom (UCaaS or CCaaS) to own high-level solution designs and drive enterprise deals across the line.

If you excel in customer discovery, solution validation, and translating business goals into robust technical architectures without getting bogged down in post-sales engineering, this is your ideal next step.

Candidates with a background in hands-on engineering will hold a distinct advantage, though strong pre-sales architecture and solution design experience remains the primary requirement.

Key Details & Compensation

• Base Salary: £40,000 – £65,000 (commensurate with experience)
• Earning Potential: Uncapped commission plan paying 1% of 1st year Gross Profit (GP), with average order values driving £30k–£100k GP per deal
• Working Pattern: Chorley base with flexible working options—choose between a traditional hybrid schedule or remote working with just 2 office days per month
• Reporting Line: Head of Unified Communications

Why Join?

• Strategic Focus: Focus purely on the client-facing, pre-sales architecture side of technical design rather than post-sales engineering delivery.
• Commercial Impact: Directly influence win rates and top-line growth while earning uncapped commission on the gross profit you help secure.
• Vendor Ownership: Act as the internal and client-facing technical authority for cutting-edge Zoom UCaaS and CCaaS stack deployments.

Core Responsibilities

• Pre-Sales Leadership: Lead technical discovery workshops, validate complex solution feasibility, and own High-Level Designs (HLDs) throughout the pre-sales cycle.
• Commercial & Risk Governance: Protect deal margins and prevent scope creep by meticulously scoping licensing, hardware, vendor choices, and professional services volumes.
• Design Approval: Oversee and approve Low-Level Designs (LLDs) produced by delivery engineering teams, establishing clear boundaries of technical accountability.
• Vendor & Service Transition: Serve as the 4th-line technical escalation point, manage vendor relationships (specifically Zoom), and lead smooth handovers to delivery and support functions.

Requirements & Experience

• Ideal Candidates: Proven background as a Pre-Sales Consultant, Pre-Sales Engineer, or Solutions Architect within B2B Telecoms or Cloud Communications.
• Platform Mastery: Strong current or recent experience with Zoom (UCaaS and/or CCaaS) platforms. Knowledge of Mitel is beneficial.
• Engineering Background (Bonus): Prior hands-on engineering or deployment experience is an advantage, but your main focus must be pre-sales solution design and governance.
• Commercial Acumen: Clear understanding of how to balance technical complexity with margin preservation and commercial risk management.
• Client Engagement: Outstanding communication skills, capable of commanding technical authority and building trust with both technical teams and C-suite decision-makers.