Technical Operations Lead

Technical Operations Lead

Permanent | Christchurch, hybrid | Delivery | Cloud Implementation (AWS) 

The role:

We are seeking a Technical Operations Lead to coordinate and drive technical activity across our Operations Management function, ensuring operational, platform, security and product-related work is prioritised, planned, communicated and delivered effectively. In this role, you will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This is an excellent opportunity for someone who thrives in a fast-paced technical environment, enjoys working across multiple teams (sales, R&D, operations) to technically coordinate and confidently manage priorities, dependencies and stakeholder expectations

Responsibilities:

æ Coordinate and manage operational technical work queues, ensuring priorities are aligned across Support, MIS, D&EI and Cyber Security teams.

æ Maintain visibility of deployments, upgrades and releases, ensuring implementation activities are planned and coordinated effectively.

æ Act as the primary operational contact for Product Lifecycle Managers and Stream Leads, providing operational input into new initiatives and technical changes.

æ Identify and escalate delivery risks, resource constraints, operational impacts and dependencies that may affect delivery timelines.

æ Chair technical coordination meetings and stand-ups, driving actions through to completion and ensuring accountability across teams.

æ Coordinate platform, security, patching and remediation activities across multiple products and services.

æ Maintain and improve technical documentation, operational processes and knowledge management practices.

æ Support Project Delivery teams by coordinating operational readiness, technical handovers and infrastructure dependencies.

Skills & Experience:

æ Experience coordinating technical, operational, infrastructure or service delivery activities.

æ Strong stakeholder management skills with the ability to work effectively across multiple teams.

æ Experience managing competing priorities, risks, dependencies and delivery timelines.

æ Excellent organisational and planning skills with strong attention to detail.

æ Strong written and verbal communication skills.

æ Experience facilitating meetings, workshops or technical coordination sessions.

æ Ability to interpret technical information and translate it into clear operational actions.

æ Experience maintaining technical documentation and tracking actions through to completion.

Desirable skills:

æ Experience working within a software, SaaS or technology-driven environment.

æ Knowledge of IT operations, platform services, infrastructure or cyber security practices.

æ Experience coordinating change, release or deployment activities.

æ Understanding of operational readiness and service transition processes.

æ Experience working with cross-functional technical delivery teams.

æ Familiarity with governance, risk and compliance processes.

About Peregrine

We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that’s focused on growth, both yours, our clients’, and the sectors we support. You’ll also get access to a full range of benefits alongside your salary.

How Specialist Talent Works

As a permanent employee at Peregrine, you’ll be part of our Specialist Talent team. That means you’ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You’ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You’re not a contractor - you’re a valued member of our team, with access to all the same benefits, learning opportunities, and community.

Our Culture

We’re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that’s helping clients solve tough problems or creating opportunities for people from all walks of life.

Diversity and Inclusion

We’re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we’re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we’re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too.

Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing