Technical Sales Manager (Pallet Racking)

Job Profile for Technical Sales Manager (Pallet Racking)

Technical Sales Manager required for a specialist provider of pallet racking, storage solutions and warehouse fit-out projects operating throughout the UK.

This position is responsible for generating new business opportunities, managing customer relationships and delivering complete sales solutions from initial enquiry through to project handover. The role will involve conducting site surveys, producing technical drawings using AutoCAD, preparing quotations and proposals, and overseeing projects throughout the sales process.

Duties and responsibilities include developing new and existing client relationships, undertaking site visits, producing costings and technical proposals, generating sales opportunities and supporting customers through the full project lifecycle.

Technical Sales Manager - Job Overview

• Responsible for developing and managing new and existing customer accounts throughout the UK.
• Conducting customer site visits to assess requirements and identify suitable pallet racking and storage solutions.
• Producing accurate quotations, costings and commercial proposals.
• Creating technical drawings and layout plans using AutoCAD.
• Managing projects from initial enquiry through to completion and handover.
• Building strong relationships with customers, suppliers and subcontractors.
• Identifying opportunities for additional works and repeat business.
• Negotiating commercial terms and securing profitable projects.
• Working closely with installation teams and subcontractors to ensure successful project delivery.
• Monitoring project progress and maintaining regular communication with customers throughout the process.
• Managing multiple projects and customer enquiries simultaneously.
• Maintaining accurate sales records, forecasts and project documentation.
• Representing the business professionally at customer meetings and site visits.
• Supporting the long-term growth and development of the business through proactive business development activities.
• Contributing to continuous improvement initiatives and supporting company growth objectives.
• Complying with all company Quality, Environmental and Health & Safety procedures.

Technical Sales Manager - Job Requirements

• Previous experience within the pallet racking, warehouse storage, shelving or materials handling industry.
• Strong technical sales experience with the ability to manage projects from enquiry through to completion.
• Experience carrying out site surveys and customer consultations.
• Ability to produce technical drawings using AutoCAD.
• Experience preparing quotations, costings and commercial proposals.
• Strong understanding of pallet racking systems, warehouse storage solutions and installation requirements.
• Ability to interpret customer requirements and develop practical engineering solutions.
• Excellent communication and relationship-building skills.
• Strong commercial awareness and negotiation skills.
• Ability to work independently and manage a varied workload.
• Good organisational and time management skills.
• Proactive and self-motivated approach to business development.
• Comfortable travelling throughout the UK as required.

Desirable

• Experience within warehouse fit-out, industrial storage or materials handling sectors.
• Knowledge of racking regulations and industry best practice.
• Experience managing subcontract installation teams.
• Experience using CRM systems and sales forecasting tools.
• Previous experience mentoring or leading junior team members.

Qualifications

• Minimum 5 years' experience within pallet racking, storage solutions or a related industry.
• AutoCAD experience essential.
• Technical, engineering or construction-related qualification advantageous.
• Full UK Driving Licence essential.

Technical Sales Manager - Salary & Benefits

Salary: Negotiable DOE

Employment Type: Permanent

• Full-Time Permanent Position
• Company Vehicle
• Company Pension Scheme
• Private Healthcare
• Open-Ended Commission Structure
• UK-Wide Project Portfolio
• Opportunity to progress into a senior leadership position
• Stable and growing business

Technical Sales Manager - Key Success Measures

• Achievement of agreed sales and revenue targets.
• Successful conversion of quotations and proposals into orders.
• Development of long-term customer relationships and repeat business.
• Accurate production of drawings, quotations and project documentation.
• Effective management of projects from enquiry through to completion.
• Positive contribution to company growth and profitability.

Health & Safety

• Carry out all activities in accordance with company Health & Safety policies and procedures.
• Follow site-specific safety requirements during customer visits and surveys.
• Ensure all project activities are undertaken safely and professionally.
• Report any hazards, incidents or safety concerns promptly through the appropriate channels.
• Promote safe working practices at all times.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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