Technical Supervisor in Gloucester, Gloucestershire

Location: Gloucester
Salary: £45,000–£50,000 per annum bonus opportunities
Hours: 40 hours per week

We are currently looking for an experienced Technical Supervisor to join one of my clients, a respected and innovative provider of refrigeration, air conditioning, mechanical ventilation and heating solutions across the South West.

With a reputation for high-quality engineering, award-winning projects and expertise in A2L system technology, the company works with a diverse range of commercial clients, offering varied and technically challenging work.

This is an excellent opportunity for an experienced refrigeration and air conditioning engineer looking to take the next step into a technical leadership role, supporting, developing and mentoring a team of engineers while maintaining high engineering standards.

As Technical Supervisor, you will provide technical leadership and support across the Service and Maintenance department. You will play a key role in developing the engineering team, improving technical performance and ensuring excellent service delivery.

Key responsibilities will include:

• Providing technical guidance and support to engineers, helping resolve complex faults and improve fault-finding capabilities.

• Leading by example and promoting excellent engineering standards, professionalism and integrity.

• Coaching and mentoring engineers, identifying training and development requirements.

• Working closely with the Chief Engineer and Training and Compliance Supervisor to improve team capability.

• Organising and leading fortnightly engineering meetings to share technical updates, best practice and operational improvements.

• Supporting the team in achieving operational KPIs, including a target average chargeable utilisation of 90%.

• Maintaining strong technical knowledge of commercial and heavy refrigeration systems, including pack systems, chillers, control panels, commissioning and leak detection.

• Keeping up to date with new technologies, industry standards and best practices.

• Identifying opportunities to improve working practices, processes, equipment and service delivery.

• Recording technical support queries and using recurring issues as opportunities for team learning and development.

• Working alongside the wider management team to improve engineering performance and customer service.

• Ideally around 10 years' experience within the refrigeration and air conditioning industry.

• City & Guilds qualifications in Air Conditioning and Refrigeration, ideally Levels 1, 2 and 3, or an equivalent NVQ.

• F-Gas and ODS Category 1 qualification, or equivalent recognised qualification.

• Strong technical knowledge of commercial and heavy refrigeration systems, including hydrocarbon systems, pack systems, chillers, control panels, commissioning and leak detection.

• Good understanding of air conditioning and ventilation systems.

• Previous leadership experience, with the ability to motivate, coach and develop engineers.

• Excellent fault-finding, problem-solving and decision-making skills.

• Strong communication and organisational skills.

• A proactive approach to continuous improvement and maintaining high engineering standards.

• A professional attitude with the ability to lead by example.

Desirable qualifications:

• CSCS Supervisor Card.

• IOSH Managing Safely.

• QuoLux LEADlight qualification.

• Institute of Refrigeration (IOR) registration, or a commitment to ongoing professional development.

• £45,000–£50,000 basic salary, depending on experience.

• Performance-related bonus opportunities.

• Life Assurance and Death in Service Insurance.

• Scottish Widows pension.

• 24/7 GP access through the 360 Wellbeing App.

• Fertility Treatment Support Leave.

• Paid maternity and paternity leave.

• Gym, fitness and lifestyle discounts.

• Employee referral scheme.

• Employee recognition scheme.

If you are an experienced refrigeration and air conditioning professional with strong technical knowledge and the ability to lead and develop an engineering team, we would love to hear from you.

Apply today to find out more about this opportunity.