Technical Trainer in Hertfordshire
Posted by TXM Recruit
TXM Recruit are currently seeking an experienced field based technical trainer to support the shutters, gates and secure department of a leading FM business. Ideally you will be located near or within travelling distance from Stevenage as they have a training facility here. UK travel with overnights required
In this role you will lead and manage the technical support across S&G providing remote and onsite training and guidance to field engineers and operational staff alike.
Salary & Hours
£56 - 62k + £5,549 Car Allowance
45 hours per week, Monday to Friday
Your responsibilities will include:
- Technical authority: Act as the main technical escalation point for shutters, gates, doors, barriers and secure systems, providing remote and on-site fault-finding support.
- Fault diagnosis: Diagnose complex mechanical, electrical and control-system faults, improving first-time fixes and reducing repeat visits and incorrect parts ordering.
- Training & development: Design and deliver practical and classroom-based technical training for engineers and Managing Engineers, including fault diagnosis, triage and safe working practices.
- Technical expertise: Cover automatic doors, roller shutters, industrial/high-speed doors, sectional doors, automated gates, barriers, loading bays and access-control systems.
- Quotations & commercial support: Provide technical input into quotations, estimates, BERs and dilapidation works, ensuring labour, materials, access and risks are accurately assessed.
- Compliance & safety: Ensure technical advice and training meet relevant legislation, BS/EN standards, manufacturer requirements and safe systems of work.
- Continuous improvement: Analyse repeat faults, callbacks and technical issues to identify training needs and improve first-time fix, service quality and asset uptime.
- Client & supplier liaison: Act as a technical contact for clients, FM teams, manufacturers and suppliers, explaining technical findings and recommending solutions.
- Qualifications/experience: Requires substantial hands-on experience in automatic doors, shutters, gates or related engineering, with relevant industry qualifications/certifications. 18th Edition and teaching/training qualifications desirable.
Benefits
- 25 days annual leave plus bank holidays
- Matched contribution Pension scheme of 4.5% up to 6%
- Private Medical: Individual
- Health Cash Plan & Life Assurance
- Electric Vehicle (Lease Scheme)
- Refer a Friend reward scheme
- Cycle to Work Scheme
- Discounts, vouchers, and financial aid programs
- 25 Days Annual Leave, plus Bank Holidays
- Funded Training Sponsorship Scheme
If you are a Technical Trainer looking for work please apply now!
TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection or application process due to disability or a long-term health condition, we will do our best to assist you.
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