Telesales Agent

Telesales Agent (Temp to Perm)

Full-Time | £13.00 - £14.00+ per hour DOE

We are currently recruiting for a motivated and confident Telesales Agent to join a friendly team on a temporary to permanent basis. This is an excellent opportunity for someone with proven telesales experience who enjoys building customer relationships, generating sales opportunities, and providing excellent customer service within a supportive office environment.

Working Hours

• Full-time position
• Standard hours: 8:30am – 5:00pm
• Some flexibility can be offered around working hours

Key Responsibilities

• Making outbound telesales calls to existing and prospective customers
• Following up on sales leads and identifying new business opportunities
• Building and maintaining strong relationships with customers
• Promoting products and services to maximise sales opportunities
• Processing customer orders accurately and efficiently
• Handling inbound customer enquiries via telephone and email
• Managing and responding to emails in a timely manner
• Providing administrative support to the sales team
• Ensuring all customer information and records are kept up to date within company systems

Requirements

• Previous telesales experience is essential
• Strong sales, negotiation, and communication skills
• Confident and professional telephone manner
• Previous administration and customer service experience
• Good computer literacy and confidence using office systems
• Strong organisational skills and attention to detail
• Positive, proactive, and target-driven attitude
• Ability to work well independently and as part of a team

Salary

Between £13.00 - £14.00 per hour, depending on experience and suitability.

This role offers the opportunity to secure a permanent position for the right candidate and would suit someone who enjoys working in a fast-paced, customer-focused environment where they can utilise their sales skills and contribute to business growth.