TEMP - Voids Manager

Hill & Hill Recruitment are seeking a Voids Manager to work with one of our Local Authority clients based in London.

Key Responsibilities

• You will play a key role in managing the Council’s voids service, ensuring properties are inspected, repaired and returned to a lettable standard efficiently and within agreed timescales.
• The role will involve overseeing the end-to-end voids process, from property handover and initial inspections through to works, quality checks and sign-off for re-letting.
• You will manage contractors and internal teams, monitoring performance, costs, quality and programme delivery to ensure void properties are returned to service as quickly and efficiently as possible.
• You will work closely with Housing Management, Repairs, Allocations, Property Services and external contractors to identify and resolve issues affecting void turnaround times.
• You will monitor void performance, expenditure, quality and key performance indicators, providing clear reporting and recommendations to senior management.
• You will ensure works are delivered in accordance with relevant housing standards, health and safety requirements, policies and procedures.

Your Experience

• Significant experience managing voids within a social housing or Local Authority environment.
• Strong understanding of the end-to-end voids process, including inspections, specifications, repairs, refurbishment, quality control and re-letting.
• Experience managing contractors and/or directly employed teams, with a strong focus on performance, cost and quality.
• Proven experience of improving void turnaround times, reducing costs and delivering service improvements.
• Good knowledge of social housing repairs, property standards, health and safety and relevant housing legislation.
• Experience monitoring KPIs, analysing performance data and providing clear reports and recommendations to senior managers.
• Excellent communication, organisational and problem-solving skills, with the ability to work effectively across multiple teams and stakeholders.
• A relevant qualification or professional experience in housing, property, building surveying, repairs, construction or a related discipline would be advantageous.

Apply today!

Hill & Hill Recruitment Specialise in Technical Property Staff across the whole of the UK and have close to 10 years experience in the sector. If you are looking for a new opportunity, please feel free to get in contact.