Temporary General Manager (Property)
Pertemps Crawley
Location: Brighton
Contract: Temporary
Hours: Full Time in office, Monday to Friday (08:00 – 17:00)
Salary: £19.49ph
Key Responsibilities
- Lead the day-to-day operations of the site, ensuring smooth and efficient running.
- Oversee all operational activity, including health & safety compliance, statutory testing, risk management, and out-of-hours service provision.
- Support budget management, expenditure control, invoicing, profit and loss reporting, forecasting, and variance analysis.
- Act as the primary representative of the business on site, delivering an exceptional experience for residents, visitors, clients, and stakeholders.
- Monitor resident feedback and implement immediate actions to maintain and improve service standards.
- Oversee rent collection, occupancy, sales performance, and key operational KPIs.
- Support community engagement initiatives, including resident events, open days, and site activities.
- Respond effectively to health & safety matters, complaints, wellbeing concerns, and safeguarding issues, escalating where appropriate.
- Produce and contribute to operational reports covering compliance, financial performance, sales activity, and resident wellbeing.
- Identify opportunities to improve operational performance, customer experience, and service delivery.
To be successful in this role, you will have:
- Previous experience in an operational management or General Manager role within property, student accommodation, residential, hospitality, facilities management, or a similar customer-focused environment.
- Strong leadership and people management skills, with the ability to motivate and support a team.
- A solid understanding of health & safety legislation, compliance, risk management, and safeguarding procedures.
- Commercial awareness, with experience managing budgets, financial reporting, KPIs, and revenue performance.
- Excellent communication and relationship-building skills, with the confidence to represent the business professionally.
- Strong organisational skills and the ability to remain calm and effective under pressure.
- A proactive, hands-on approach with the ability to quickly understand operational priorities and provide immediate stability
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