Tenancy Management & Estate Officer

Are you an experienced Housing, Tenancy or Estate Management professional looking for your next contract opportunity?

We are currently supporting a Local Authority in Leicestershire that is seeking a Tenancy Management & Estate Officer to join their Housing team on an initial 3-month contract, with a strong likelihood of extension.

This is an excellent opportunity for someone who enjoys working directly with residents, managing their own patch, and delivering a high-quality tenancy management service.

The Role

Working across a patch of approximately 800 council-owned properties, you will be responsible for managing a range of tenancy and estate management duties while maintaining strong relationships with residents and local stakeholders.

This is a hybrid position, with 3 days spent on patch and 2 days working from home.

Key Responsibilities

• Managing low-level rent arrears and supporting tenancy sustainment
• Investigating and resolving low-level anti-social behaviour (ASB) cases
• Carrying out tenancy audits, tenancy visits and estate inspections
• Undertaking garden inspections and estate management duties
• Coordinating repairs and monitoring contractor performance
• Conducting fire safety checks and ensuring compliance requirements are met
• Working closely with residents to resolve tenancy-related issues
• Maintaining accurate records and case management systems

About You

To be successful in this role, you will have:

• Previous experience within a Housing Officer, Assistant Housing Officer, Estate Officer, Tenancy Officer or similar role
• Experience managing a housing or tenancy caseload independently
• Knowledge of tenancy management and estate management practices
• Experience dealing with low-level rent arrears and ASB cases
• Strong communication and resident engagement skills
• The ability to effectively manage a patch and prioritise workload

What's on Offer?

• Initial 3-month contract
• Strong possibility of extension
• Hybrid working arrangement
• Competitive day rate, negotiable depending on experience
• Opportunity to gain valuable Local Authority experience