Tenancy Sustainment Officer

Trent & Dove Housing

Tenancy Sustainment Officer

Salary up to £33,336 per annum

Benefits include Company Pension & Private Healthcare Scheme

We are looking to recruit highly motivated Tenancy Sustainment Officer who is a team player, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants.

This is an excellent opportunity to work with tenants as a Tenancy Sustainment Officer who need a little extra support and encouragement to sustain their tenancies.

The successful applicant will work with the tenant to complete a person-centred support package. They will liaise with external agencies to co-ordinate support, providing a single point of contact and monitoring progress.

We are looking for someone who is able to remain calm in challenging situations; has a positive outlook; be assertive yet empathetic and able to remain impartial when dealing with a range of sensitive issues within a home or family environment. You will need excellent networking skills and the ability work independently. A background in social care, homelessness or working within the social housing sector or similar is desirable, however a comprehensive training package will be provided.

A good knowledge of the welfare benefit system is essential.

A full driving licence and vehicle and an enhanced DBS check are essential for this post.

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Closing date for application is: 28th July 2026

We welcome applications from all sections of the community.

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Application opens at the source listing. Free for jobseekers.