Time Critical Operational Care Specialist
Layka Recruitment
Our client, a leading aerospace logistics specialist, is seeking an Aerospace International Logistics Specialist to manage time-critical (AOG) shipments and deliver outstanding customer service. You will coordinate shipments from booking through to delivery, ensuring customers receive regular updates and efficient solutions.
Key Responsibilities
- Manage customer bookings and quotations.
- Monitor shipments from collection to delivery.
- Keep customers informed of shipment progress and resolve any issues.
- Liaise with airlines, overseas offices, customs brokers and service partners.
- Maintain accurate shipment documentation and ensure compliance with company procedures.
- Build strong customer relationships and support the operations team.
- 2+ years' experience in aerospace logistics, freight forwarding or supply chain.
- Experience managing time-critical (AOG) shipments.
- Strong customer service, communication and problem-solving skills.
- Good knowledge of international air freight and airline routings.
- Proficient in Microsoft Office.
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