Trade Counter Assistant
Pertemps Leeds
An exciting opportunity has arisen for a Customer service Advisor to join a successful and established business. Working as part of a small team, you will be responsible for providing excellent customer service, maximising sales opportunities and supporting the smooth day-to-day running of the site.
This is a varied role, so we're looking for someone who is equally comfortable speaking with customers, handling administration and getting involved with practical, hands-on duties, including forklift operation.
Key Responsibilities
- Deal with customer enquiries both face-to-face and over the telephone
- Understand customer requirements and provide appropriate advice on products and services
- Identify and maximise sales opportunities to achieve individual and business targets
- Build strong relationships with new and existing customers
- Complete administration accurately and in line with company procedures
- Operate a forklift as required
- Carry out regular checks of the site and ensure standards are maintained
- Maintain a clean, tidy and professional working environment
- Follow all Health & Safety procedures and company policies
- Support with customer accounts and outstanding payments where required
- Work independently when required, including lone working
- Take responsibility for the site when required in the absence of management
- Assist with general operational and ad hoc duties
- Confident and professional when dealing with customers
- A strong communicator with excellent listening skills
- Comfortable working towards sales targets
- Commercially aware with a proactive approach
- Organised and attentive to detail
- Happy working in a small team environment
- Comfortable working independently and using their own initiative
- Practical and willing to get involved with the operational side of the role
- Reliable and confident following procedures
- Experienced in forklift operation, with a valid FLT licence
This role would suit someone looking to combine their customer service and sales skills with a practical, hands-on working environment.
What's on Offer?
Varied role with a combination of customer service, sales and operational responsibilities
- Excellent career in a fast-growing business
- Training & Development
- Bi-Annual store bonus Scheme
- Perkbox membership
- Long Service recognition
- 28 days holiday per year INCLUDINGbank holidays
Apply Now →
Application opens at the source listing. Free for jobseekers.