Trading Standards Officer

Good Morning,

I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Trading Standards Officer this role will be based at: Hybrid – HA9 0FJ

The right candidate will:

• To achieve compliance with all statutory and non-statutory requirements that come within the functional responsibility of the post by providing advice and enforcement of consumer protection legislation in the subject areas of fair trading, safety, scams, rogue trading, underage sales and weights & measures (with suitable qualification).
• Scrutinise service request/complaints, notifications, referrals, consultations, license/registration applications and intelligence databases to make appropriate and informed decisions as to when to exercise any statutory powers and when performing use of powers.
• Make comment and/or draft Council policies, consultations, reports, procedures, risk assessments, inspection plans, service plans or similar, advise on their adequacy within your field of professional expertise and implement as required.
• Prepare and present literate, numerate, accurate and timely investigation reports or similar, making use of charting and data analysis where appropriate to present work. To handle evidence, records and data in accordance with legislative requirements to maintain confidentiality and evidential integrity.
• Deliver a range of functions including test purchasing, business inspections, surveys, market surveillance, investigations, sampling, interviews, processing service requests and leading primary authority relationships in accordance with internal procedures, legislative requirements and/or other codes of practice or policies.
• Represent the Council at internal or external meetings, liaise with other authorities, the Police, agencies such as London Trading Standards and National Trading Standards, service providers, governmental representatives, business leaders and others.
• Actively deliver high standards achieving customer satisfaction, meet or exceed personal and team performance measures or targets as assigned by your line manager, ensuring you contribute and/or lead with projects and participate in the monitoring and reporting of individual and team performance.

We require the following:

• Possess an in-depth and current knowledge of the confidential nature of Trading Standards work and when and under what circumstances, data can be disclosed.
• Undertaking investigations into non-compliance, using a range of enforcement powers and preparing well documented infringement reports.
• Interpreting and explaining consumer protection law, in writing, face to face or over the telephone to a diverse community and wide-ranging business type.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,